Swedish IT Support

AnyTech365; Torremolinos; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic tech company in Torremolinos is seeking a Swedish-speaking technical support agent specializing in cybersecurity and IT. You will provide first-level support, assist customers via calls and remote sessions, and resolve issues promptly. Candidates should have a Bac + in IT and at least one year of relevant experience. Competitive salary and growth opportunities are offered in a pleasant work environment.

Servicios

Competitive salary

Rapid professional growth

100% paid training

Performance-based bonuses

Formación

• At least one year of experience in a similar role.
• Impeccable communication skills.
• Knowledge of Danish or Norwegian would be a strong plus.

Responsabilidades

• Answer calls and provide remote assistance.
• Understand best practices for first-level support.
• Resolve issues on the first call whenever possible.

Conocimientos

Swedish language proficiency

Customer service

Cybersecurity knowledge

Technical support

Listening skills

Educación

Bac + in Computer Science or IT

Descripción del empleo

AnyTech365 is actively seeking a Swedish-speaking technical support agent specializing in cybersecurity and IT for its office located in Torremolinos. If you are passionate about technology and have strong skills in cybersecurity and technical support, this opportunity is for you! At AnyTech365, you will work in a dynamic environment offering numerous opportunities for professional growth.

YOUR RESPONSIBILITIES:

• Answer calls, provide remote assistance, and respond to electronic requests.
• Understand and apply best practices to provide first-level support and the best possible customer service in a timely manner.
• Perform remote clean-ups as instructed.
• Resolve issues on the first call whenever possible, using knowledge gained during training and consulting available documentation.
• Record problems in the database.
• Demonstrate the ability to understand and retain dynamically changing information related to the support department and organization.
• Maintain a positive attitude and behavior. Show a high level of responsibility for all operational tasks and adhere to expected standards.

WHAT YOU WILL RECEIVE IN RETURN:

• A competitive salary.
• Rapid professional growth.
• Performance-based bonuses.
• 100% paid training.
• A stable and evolving position.
• A pleasant work environment and atmosphere.
• A highly motivating development plan.
• Ongoing challenges.

REQUIRED QUALIFICATIONS:

• Bac + in Computer Science or IT.
• At least one year of experience in a similar role.
• Perfect command of Swedish and impeccable communication skills
• Knowledge of Danish or Norwegian would be a strong plus for this role.
• Strong listening and service orientation.
• Diligent, committed, punctual, and proactive.

We are looking for the ideal candidate and encourage you to seize this opportunity. Submit your application now and enthusiastically join our team of #AnyTechies.

To learn more about our company and activities, visit AnyTech365.com & Trust Pilot!