Student Experience Coordinator, Defined Term (Seville, Spain)

Institute For Study Abroad; Sevilla; Presencial; EUR 25.000 - 28.000; Jornada completa

Descripción de la vacante

An international education organization is seeking a Student Experience Coordinator in Seville, Spain, responsible for providing academic and cultural support to undergraduate students. The role involves organizing co-curricular activities and collaborating with local and international teams. Ideal candidates have 3-5 years of experience in education or related fields and a strong commitment to student engagement. Flexible work arrangements and a competitive salary are offered.

Servicios

Flexible work arrangements

Professional development opportunities

Formación

• 3-5 years of work experience in higher education, tourism, event planning, or hospitality.
• Ability to engage with students from diverse backgrounds.
• General knowledge of university systems and higher education in Spain is a plus.

Responsabilidades

• Prepare and present pre-arrival student webinars.
• Coordinate program arrivals and deliver orientations.
• Monitor students’ integration and well-being through regular communication.

Conocimientos

Strong time management

Planning and organizational skills

Strong attention to detail

Strong digital competencies

Ability to work well in a team

Flexibility and adaptability

Ability to respond calmly to emergencies

Educación

Undergraduate degree

Herramientas

Salesforce

Microsoft 365 applications

WhatsApp Business

Instagram

Descripción del empleo

Student Experience Coordinator

• Contract Type: Full Time Defined Term through Spring 2026 with potential to extend
• Salary: 25000-28000 EUR annually in alignment with experience skills and qualifications and prorated for duration of contract
• Benefits: Enjoy flexible work arrangements an appreciation for work/life balance and professional development opportunities
• Location: Seville Spain
• Reports to: Spain Programs Director based in Barcelona

Position Overview

Are you a lifelong learner who wants to help others grow through global experiences? Do you thrive in mission-driven environments and enjoy supporting students on their personal academic and intercultural journeys? IFSA invites you to join our global community.

We are looking for an individual to support IFSA's programs in Seville, Spain. As a student experience coordinator you will provide academic and cultural support for undergraduate students, organize co-curricular activities, and contribute to overall operations. You’ll collaborate with local and international teams across Europe, Global Health & Safety, Program Operations, Academic Programs, and Student Engagement.

IFSA (Institute for Study Abroad) is a US-based nonprofit organization that creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future innovative programming. IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning, and enduring impact are present in every aspect of our programs.

Responsibilities

• Preparing and presenting pre-arrival student webinars
• Coordinating program arrivals
• Delivering orientations
• Procuring student housing
• Assisting with welfare check‑ins
• Coordinating and supporting excursions, co‑curricular activities, orientations and other events as needed
• Assisting in preparing and implementing program budgets
• Conducting appreciative advising meetings, including learning‑plan consultations and regularly meeting with students to assess their experiences and help resolve problems
• Monitoring students’ integration and well‑being through regular communication and campus visits
• Supporting academic management of programs including course registration process
• Supporting the planning and delivery of custom programs
• Contributing to emergency response and student incident management based on established protocol
• Being the initial point of contact for general student inquiries
• Preparing student and University partner‑facing communications, newsletters, and social media posts
• Carrying out other duties assigned by Spain Programs Director to assist with student services and program operations
• Participating in other projects as assigned that may include opportunities to contribute to other IFSA site operations via remote work; opportunities to work with Student Engagement on pre‑arrival student advising; opportunities to work with Institutional Engagement to develop institutional partner relationships

Requirements Work Experience and Education

• 3-5 years of work experience in sectors such as higher education, tourism, event planning, or hospitality. Undergraduate degree is required
• Strong time management, planning and organizational skills with the ability to work independently to execute time‑sensitive tasks and duties successfully
• Strong attention to detail in creating internal and external documents and in managing program and administrative data
• Strong digital competencies including the ability to engage with multiple systems and our database platform Salesforce
• Ability to cultivate and model practices and behaviors that reflect IFSA's organizational commitments of inclusive excellence, intercultural agility, individualized learning, and enduring impact
• Proven ability to work well in a team and to engage effectively with colleagues across an organization
• Ability to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first‑generation college students, and LGBTQIA students
• Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed
• An ability to respond calmly and professionally to emergency situations
• General knowledge of university system higher education and student life in Spain is a plus
• Experience using Salesforce, Microsoft 365 applications, WhatsApp, Business, Instagram, and/or Xero preferred
• The legal right to work in Spain, physically reside in Seville

Physical and Work Environment

• Working on a computer, placing phone/video calls
• Required to navigate and travel to and around IFSA site cities and for events, excursions, and site visits potentially outdoors in the heat or cold
• Occasional physical activities such as arranging chairs/tables in conference room settings
• Ability to attend occasional meetings outside local business hours due to the global nature of our operation

To Apply

To apply, please submit your cover letter and CV for this position via IFSA's career page.

In your cover letter, offer a compelling why statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework.

Review of applications will begin in October and the position will remain open until filled.

IFSA is an equal opportunity employer and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions, disabilities, veterans, and people with disabilities.