Spanish-Speaking Customer Representative, Remote from Greece

Cross Border Talents; Bilbao; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading international team is seeking a Spanish-speaking Customer Support Representative to join their remote team based in Athens. This role offers the opportunity to provide exceptional service to Spanish-speaking customers through various channels. Required qualifications include native-level Spanish and a minimum of B2 English. The position comes with a relocation package and additional benefits like health insurance and performance bonuses.

Servicios

Competitive salary

Monthly performance bonuses

Health insurance

Paid holidays

Team events

Ongoing training and career development

Formación

• Must be a Spanish native or near-native speaker.
• Able to communicate in English for training and team communication.
• Adaptable to fast-paced environments.

Responsabilidades

• Provide top-tier customer service to Spanish-speaking clients.
• Assist customers with inquiries and troubleshooting.
• Deliver customer-centric solutions with empathy.
• Collaborate with the support team for seamless customer journeys.
• Identify recurring issues and provide feedback.

Conocimientos

Spanish C2 level

English B2 minimum

Strong communication skills

Problem-solving mindset

Basic computer skills

Educación

EU Passport

Descripción del empleo

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

💻 Remote work option available — but you must be based in Greece.
👉 If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including:
✈️ Flight reimbursement
🚐 Airport pickup upon arrival
🏠 Housing support with reduced rental fees (through our real estate partners)

What You’ll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).

• Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.

• Deliver customer-centric solutions with empathy, patience, and efficiency.

• Collaborate with the wider support team to ensure a smooth and seamless customer journey.

• Identify recurring issues and provide feedback to improve processes and customer satisfaction.

What We’re Looking For

✔ Spanish C2 level (native or near-native fluency)
✔ English B2 minimum (for training and team communication)
✔ Strong communication skills – both written and verbal
✔ A problem‑solving mindset with adaptability to fast‑paced environments
✔ Basic computer skills (CRM, ticketing systems, MS Office, etc.)
✔ EU Passport (required for legal employment in Greece)

Why Join Us?

✨ Competitive salary + monthly performance bonuses
✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
✨ Remote work flexibility – enjoy working from home while living in sunny Athens
✨ Ongoing training and career development opportunities
✨ Multicultural team environment with colleagues from all over Europe
✨ Extra perks: health insurance, paid holidays, and team events

📌 Location: Athens, Greece (remote work from anywhere in Greece)
📌 Contract type: Full-time, permanent
📌 Apply now and upload your CV in English