Spanish-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Expert to provide exceptional service to customers. You will communicate with clients via phone, chat, and email, ensuring high satisfaction while tracking and resolving cases. Candidates should be fluent in Spanish and possess excellent communication skills in English. The role offers support for relocation to Greece, along with competitive salary and performance bonuses, health benefits, training, and professional growth opportunities.

Servicios

Flight ticket expenses covered

2 weeks hotel accommodation

Monthly performance bonus

Health care benefits

Free online Greek language courses

Formación

• Fluency in Spanish is essential.
• Very good communication skills in English B2 level.
• Exceptional problem-solving abilities are required.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Spanish

Good communication skills in English (B2)

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Descripción del empleo

Ready for a career move that feels right? At Dila Recruitment, you’re more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position

Customer Expert

Work model

Remote in Greece

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses