Spanish Customer Support Greece

PlanetJobs; Zaragoza; Presencial; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

An international customer support company located in Zaragoza, Spain is looking for a Customer Support Agent. The role involves communicating with customers through various channels and maintaining high satisfaction levels. Candidates should possess excellent Spanish communication skills and an intermediate level of English. The company offers competitive salary, full training, and relocation support including flight and accommodation assistance.

Servicios

Relocation support: Flights, accommodation, and housing assistance.

Competitive monthly salary with 2 extra salaries per year.

Health care benefits and numerous discounts.

Full training by certified instructors.

Professional growth and development opportunities.

Free online Greek language courses.

State-of-the-art premises with relaxing break areas.

Formación

• Excellent writing and verbal communication skills in Spanish.
• Intermediate level of English.
• Strong attention to detail.
• Experience in customer support or technical support roles will be appreciated.

Responsabilidades

• Communicate with customers via phone chat & email.
• Track and close cases efficiently.
• Maintain high customer satisfaction.
• Build strong professional relationships with partners.

Conocimientos

Excellent writing and verbal communication skills in Spanish

Intermediate level of English

Strong attention to detail

Good technical troubleshooting and problem-solving skills

Experience in customer support or technical support

Descripción del empleo

What You Will Be Doing

• Communicate with customers via phone chat & e‑mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements

• Excellent writing and verbal communication skills in Spanish
• Intermediate level of English
• Strong attention to detail.
• Good technical troubleshooting and problem‑solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer

• Relocation support : Flights accommodation & housing assistance all at no cost to you
• Competitive monthly salary 2 extra salaries per year.
• Health care benefits and numerous other discounts .
• Full training by certified instructors on products and customer service techniques.
• Professional growth and development opportunities.
• Special events community involvement and social responsibility initiatives.
• Free online Greek language courses.
• State‑of‑the‑art premises providing a great working environment with relaxing break areas.

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1