Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXterior; Sevilla; A distancia; EUR 75.000 - 95.000; Jornada completa

Descripción de la vacante

A leading engineering council is looking for a remote SOW Performance Manager to oversee vendor deliverables and ensure compliance with contractual terms. The ideal candidate will have 5-7 years of experience in contract performance management and familiarity with financial governance and project management tools. Responsibilities include monitoring milestones, managing scope changes, and collaborating with internal teams to ensure delivery aligns with quality and timelines.

Formación

• 5-7 years of experience in contract performance management or commercial project delivery.
• Proven experience managing SOWs with large system integrators.
• Strong understanding of financial governance in service-based contracts.

Responsabilidades

• Oversee and manage vendor deliverables as per SOW.
• Ensure timely completion and documentation of deliverables.
• Monitor financial obligations and forecast expenditure against budget.

Conocimientos

Contract performance management

Vendor oversight

Project delivery

Financial governance

Accountability enforcement

Communication

Herramientas

MS Project

JIRA

Smartsheet

SAP

Oracle

Descripción del empleo

Overview

SOW Performance Manager – 12 months + extension. Remote role on behalf of a key partner. The opportunity is for involvement in a new S/4HANA implementation project. Initial contract is 12 months with very long-term prospects. This contract will be remote with occasional travel within Europe. Start ASAP.

Major Accountabilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against agreed-upon acceptance criteria, ensuring timely completion and documentation of deliverables for sign-off.
• Ensure that payment-relevant milestones, including both internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, ensuring timely escalation and resolution in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle, enabling full auditability and contract compliance.
• Support vendor performance reviews with objective data and insights derived from tracking tools and dashboards.
• Serve as secretary of Change Review Board (for Contractual Changes to SOW).
• Track overall vendor performance (including survey results) and take actions accordingly.
• Align with internal teams to ensure internal RASCI accountabilities are met and documented.

Key Performance Indicators (KPIs)

• Milestone Compliance Rate: percentage of contractual milestones delivered on time and accepted per quality gate criteria.
• Variance from Forecasted Spend: difference between forecasted and actual spend.
• Stakeholder Satisfaction Index: feedback scores from internal business units.

Qualifications and Experience

• Minimum 5–7 years of experience in contract performance management, vendor/SI oversight, or commercial project delivery.
• Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
• Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
• Experience working with procurement, legal, finance, and delivery teams to enforce and operationalize contractual terms.
• Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
• Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).

Candidates must be based in Europe. If you are interested please contact Alex Upton-Agerholm on ****** or apply here.