Solar & Energy Support Technician - Pre-Sales & Training

Fronius; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A renowned energy solutions company in Madrid is seeking a candidate for customer support in their solar and energy area. The role involves providing technical assistance, customer training, and creating informational materials. Ideal candidates will have a diploma in electronics, experience in customer service, and a problem-solving attitude. The position offers a competitive salary, flexible hours, health insurance, and a supportive work environment.

Servicios

Private health insurance

Restaurant ticket

Public transport ticket

Childcare support

Continuing training programs

Fruit at the office

Flexible schedule

Formación

• Diploma in electronics required.
• Experience in customer service or after-sales service is essential.
• Knowledge of renewable energies is advantageous.

Responsabilidades

• Provide national customer support via technical consulting.
• Assist with support cases via phone/email/on-site.
• Train customers through seminars or on-site.
• Create technical and training materials.
• Assist at national Sales Exhibitions or Trade Fairs.

Conocimientos

Customer service orientation

Excellent communication skills

Strong MS Office skills

Technical understanding

Self-motivated problem-solving

Willingness to travel

Educación

Diploma in electronics

Professional education

Training in renewable energies

Herramientas

MS Dynamics CRM

Descripción del empleo

A renowned energy solutions company in Madrid is seeking a candidate for customer support in their solar and energy area. The role involves providing technical assistance, customer training, and creating informational materials. Ideal candidates will have a diploma in electronics, experience in customer service, and a problem-solving attitude. The position offers a competitive salary, flexible hours, health insurance, and a supportive work environment.