Sales Office Administrator (m/f/d)

IKA Werke; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A global laboratory technology firm is seeking a Sales Office Administrator in Barcelona, Spain. This role involves handling customer inquiries, preparing quotations, and supporting sales activities. The ideal candidate has a degree in Business Administration, experience in customer service, and is fluent in English. The company offers competitive salary, professional growth, and a collaborative work environment.

Servicios

Competitive salary and performance‑based incentive

Opportunities for professional growth

Collaborative team environment

Formación

• Several years of experience in customer service or sales support.
• Proven ability to deliver excellent service to customers.
• Fluent in English, both written and spoken.

Responsabilidades

• Act as the primary contact for customer inquiries via phone and email.
• Prepare quotations and manage order processing.
• Maintain customer records and generate sales reports.
• Ensure quotes are processed within 24 hours.
• Assist in organizing trade shows and promotional activities.
• Support daily office operations.

Conocimientos

Customer service

Problem-solving

Communication skills

Negotiation skills

Educación

Degree in Business Administration or a related field

Herramientas

SAP

Microsoft Office

Descripción del empleo

Sales Office Administrator (m/f/d)

Start your career with an innovative company with a global presence. IKA is the place where people turn visions in laboratory and analytical technology, process engineering, bioprocessing, and electric vehicle battery solutions into reality. We are a future‑proof, internationally active family‑owned company with a strong team spirit.

Founded in 1910, IKA quickly became the global market leader in laboratory technology as well as dispersing, stirring, and kneading equipment. Today, we employ nearly 1,000 people across 16 locations on five continents.

As a key member of our commercial team in our subsidiary in Barcelona, Spain, you’ll be the central point of contact for our customers - ensuring smooth communication, reliable service, and efficient order handling. You’ll play a vital role in supporting our sales activities and maintaining strong customer relationships.

Your Responsibilities:

• Act as the primary contact for internal and external customer inquiries, providing information on products, pricing, and availability via phone and email.
• Prepare accurate quotations based on technical requirements and manage all related correspondence. Handle end-to-end order processing including pricing checks, SAP order entry, delivery scheduling, invoicing, and payment follow‑up.
• Maintain customer records, update databases, and generate regular sales reports to support business decisions.
• Ensure all direct customer quotes are processed within 24 hours. Provide daily support to account managers, distributors, direct customers, and service technicians.
• Assist in organizing and participating in trade shows, seminars, and promotional activities.
• Support daily office operations and contribute to a well‑organized working environment.

Your Profile:

• Degree in Business Administration or a related field
• Several years of experience in customer service or sales support (preferred)
• Proven ability to deliver excellent service to customers and partners
• Strong problem‑solving skills and adaptability in a fast‑paced environment
• Excellent communication and negotiation skills
• Fluent in English, both written and spoken
• Self‑motivated, proactive, and goal‑driven
• Proficient in SAP and Microsoft Office tools

Why IKA?

We are a family‑owned company with strong growth and a secure future, committed to social responsibility in our local community. At our headquarters in Staufen, you can expect an exciting role within a trusting and highly collaborative work environment.

What We Offer:

• Competitive salary and performance‑based incentive
• Opportunities for professional growth and development
• A key role in a globally recognized company with innovative products
• A supportive and collaborative team environment

Further benefits will be gladly discussed during a personal meeting.