Remote Travel Consultant

Sweetcarolinatravels; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A dynamic travel company is seeking a Remote Travel Consultant to provide exceptional support to clients from trip planning to their return home. Responsibilities include engaging with client inquiries, managing bookings, and offering destination insights. The ideal candidate will have strong communication skills, customer service experience within travel or hospitality, and a genuine passion for helping travelers. This role offers fully remote flexibility and exclusive travel perks.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on travel

Formación

• Excellent communication skills are essential for engaging clients.
• Previous experience in the travel or service industry preferred.
• Organizational skills to manage multiple client requests.
• Ability to learn and use new booking systems efficiently.
• Passion for travel and providing exceptional customer experiences.

Responsabilidades

• Engage with clients through email, phone, and messaging.
• Assist travelers with bookings and cancellations.
• Provide information on destinations and procedures.
• Confirm trip details and gather feedback afterward.
• Resolve client concerns efficiently and empathetically.

Conocimientos

Strong written and verbal communication skills

Experience in customer service (travel, tourism, hospitality)

High attention to detail

Tech-savvy

Love for travel

Descripción del empleo

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow‑through habits.

Tech‑savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.