Remote Travel Concierge: Craft Seamless Journeys

Sweetcarolinatravels; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A travel support company is seeking a Remote Travel Advisor to guide clients through their travel journey from planning to return. The role emphasizes exceptional communication and client care while providing updates and support related to bookings and travel documents. This position offers fully remote flexibility, exclusive travel perks, and a community culture dedicated to meaningful travel experiences. Ideal candidates will possess strong customer service skills and a genuine love for travel.

Servicios

Exclusive travel perks

Access to industry discounts

Ongoing training and mentorship

Community culture

Formación

• Experience in customer service, ideally in travel or hospitality.
• Ability to engage with clients through various channels.
• Strong organizational and follow-through habits.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong written and verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Passion for travel

Descripción del empleo

A travel support company is seeking a Remote Travel Advisor to guide clients through their travel journey from planning to return. The role emphasizes exceptional communication and client care while providing updates and support related to bookings and travel documents. This position offers fully remote flexibility, exclusive travel perks, and a community culture dedicated to meaningful travel experiences. Ideal candidates will possess strong customer service skills and a genuine love for travel.