Remote Support Operations Lead — Scalable Customer Experience

Bending Spoons; A distancia; EUR 39.000 - 83.000; Jornada completa

Descripción de la vacante

A leading tech company is seeking a Customer Support Specialist in Granada, Spain, to enhance customer support operations and improve experiences. The role emphasizes problem-solving, teamwork, and communication in English. Candidates will collaborate with teams for optimal service delivery and B2B relationship management. The company promotes an ambitious environment with opportunities for rapid career growth and learning. Benefits include competitive salary and flexible working conditions.

Servicios

Flexible hours

Remote working options

Health insurance

Generous parental support

Yearly retreats

Formación

• Strong reasoning ability to solve complex problems.
• Highly ambitious with a strong sense of responsibility.
• Team-oriented with a focus on collaboration.
• Fluent reading, writing, and speaking in English.

Responsabilidades

• Improve customer support operations and workflows.
• Ensure outstanding customer support experiences.
• Collaborate on new support tool launches.
• Strengthen B2B customer relationships.
• Implement opportunities to enhance customer engagement.

Conocimientos

Problem-solving skills

Ambition and drive

Team spirit

Proficiency in English

Descripción del empleo

A leading tech company is seeking a Customer Support Specialist in Granada, Spain, to enhance customer support operations and improve experiences. The role emphasizes problem-solving, teamwork, and communication in English. Candidates will collaborate with teams for optimal service delivery and B2B relationship management. The company promotes an ambitious environment with opportunities for rapid career growth and learning. Benefits include competitive salary and flexible working conditions.