Remote Spanish/English Customer Support Specialist

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Customer Support Specialist to communicate with customers through various channels. The role requires fluency in Spanish and strong English communication. Responsibilities include ensuring customer satisfaction and tracking case resolutions. The position offers relocation support to Greece, competitive salary, health benefits, and professional development opportunities. Aimed at team players who thrive in a fast-paced environment, this role promises an engaging and supportive workplace.

Servicios

Complete relocation support

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they're closed efficiently.
• Maintain high customer satisfaction.
• Provide and maintain strong professional relationships.
• Work towards reaching targets as set out by the client.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player in a fast-paced environment

Descripción del empleo

A leading recruitment agency is seeking a Customer Support Specialist to communicate with customers through various channels. The role requires fluency in Spanish and strong English communication. Responsibilities include ensuring customer satisfaction and tracking case resolutions. The position offers relocation support to Greece, competitive salary, health benefits, and professional development opportunities. Aimed at team players who thrive in a fast-paced environment, this role promises an engaging and supportive workplace.