Remote Node.js Engineer – IVR & Voice Automation

MBN Solutions; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading tech solutions provider is looking for an experienced Node.js Voice Automation Developer to join their digital transformation programme. This role involves developing backend services for voice automation and integrating RESTful APIs within a fully remote setup. Ideal candidates will have strong experience in Node.js, voice IVR solutions, and a solid understanding of security practices in cloud applications. This role is initially for 3 months at a competitive rate, contributing to modernizing customer journey processes.

Formación

• Strong hands-on development experience with Node.js.
• Proven experience delivering voice automation / IVR solutions.
• Strong background in RESTful API design and integration.
• Solid understanding of security in cloud-based applications.
• Excellent problem-solving and troubleshooting skills.

Responsabilidades

• Develop and maintain backend services using Node.js.
• Build and integrate RESTful APIs for claims and appointments.
• Update IVR flows to align with new platform behaviours.
• Collaborate with teams to document customer journeys.
• Support knowledge transfer across the team.

Conocimientos

Node.js development

Voice automation / IVR solutions

RESTful API design

Cloud APIs

Security and authentication practices

Problem-solving

Independent working

Herramientas

Google Dialogflow CX

IFS or similar platforms

Descripción del empleo

A leading tech solutions provider is looking for an experienced Node.js Voice Automation Developer to join their digital transformation programme. This role involves developing backend services for voice automation and integrating RESTful APIs within a fully remote setup. Ideal candidates will have strong experience in Node.js, voice IVR solutions, and a solid understanding of security practices in cloud applications. This role is initially for 3 months at a competitive rate, contributing to modernizing customer journey processes.