Remote Luxury Travel Concierge — Client Experience Expert

Prestige Travel Agency by Mich; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A luxury travel agency is seeking a Luxury Travel Consultant to assist clients throughout their travel journey. The role includes responding to inquiries, booking luxury and leisure travel, providing essential information, and ensuring client satisfaction. Ideal candidates are organized, detail-oriented, and passionate about customer service and travel. This position offers a 100% remote work environment with flexible scheduling and opportunities for professional growth.

Servicios

Flexible scheduling options

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with ongoing training

Formación

• Experience in travel, hospitality, or service-related fields preferred.
• Ability to manage multiple client requests efficiently.
• Passion for creating memorable travel experiences.

Responsabilidades

• Respond to client inquiries via phone, email, and messaging.
• Assist with luxury travel bookings and special requests.
• Provide accurate information on destinations and travel requirements.
• Confirm itineraries and ensure client satisfaction.
• Follow up with clients before and after travel.
• Address client concerns with professionalism and empathy.
• Maintain documentation and update booking systems.

Conocimientos

Excellent verbal and written communication skills

Strong customer service background

Highly organized with strong attention to detail

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Descripción del empleo

A luxury travel agency is seeking a Luxury Travel Consultant to assist clients throughout their travel journey. The role includes responding to inquiries, booking luxury and leisure travel, providing essential information, and ensuring client satisfaction. Ideal candidates are organized, detail-oriented, and passionate about customer service and travel. This position offers a 100% remote work environment with flexible scheduling and opportunities for professional growth.