Remote Cruise Booking Specialist

FH Collective Academy; A distancia; EUR 21.000; Jornada completa

Descripción de la vacante

A leading travel company is looking for customer service representatives in Barcelona. In this role, you will assist clients in planning their cruise holidays, providing professional guidance on packages and managing inquiries. Ideal candidates will have a background in sales, possess strong communication skills, and be comfortable using digital tools. The position offers a salary of 1500 x 14 annually, relocation assistance, and a remote work model for those based in mainland Portugal.

Servicios

Monthly rent of 280, all utilities included

Room in a shared apartment for up to 12 months

Flexible working hours

Formación

• Any background in sales (retail, call centre, tourism, e-commerce, etc.) is welcome.
• Strong communication and interpersonal skills are essential.
• Attention to detail and a problem-solving approach are required.
• Comfortable using digital tools and managing multiple tasks.

Responsabilidades

• Handle inbound calls and customer inquiries.
• Provide professional guidance on cruise packages and destinations.
• Offer package upgrades or alternative options when appropriate.
• Deliver pre-booking and post-booking customer support.
• Assist travel agencies with booking management.

Conocimientos

Communication

Sales experience

Interpersonal skills

Attention to detail

Problem-solving

Descripción del empleo

A leading travel company is looking for customer service representatives in Barcelona. In this role, you will assist clients in planning their cruise holidays, providing professional guidance on packages and managing inquiries. Ideal candidates will have a background in sales, possess strong communication skills, and be comfortable using digital tools. The position offers a salary of 1500 x 14 annually, relocation assistance, and a remote work model for those based in mainland Portugal.