Remote Blockchain Customer Success Manager

Quicknode; A distancia; EUR 132.000 - 148.000; Jornada completa

Descripción de la vacante

A global tech company is seeking a Customer Success Manager to build strong relationships with clients and ensure their success with the platform. The role involves onboarding new customers, managing their strategic plans, and offering guidance on blockchain solutions. Ideal candidates will have over 2 years of experience in customer success and at least 1 year working with blockchain technology. This is a remote position based in Spain, offering a competitive salary and benefits.

Servicios

Quarterly bonus based on performance

Competitive benefits package

Emphasis on work-life balance

Formación

• 2+ years in Customer Success in a hyper-growth environment.
• 1+ years experience in Blockchain technology.
• Proven ability to manage customer relationships through the entire lifecycle.

Responsabilidades

• Lead onboarding for new customers and ensure seamless integration.
• Tailor blockchain solutions to specific customer needs.
• Manage strategic plans per customer to track progress and revenue.

Conocimientos

Customer Success management

Blockchain knowledge

Analytical skills

Problem-solving

CRM tool proficiency

Strategic planning

Descripción del empleo

A global tech company is seeking a Customer Success Manager to build strong relationships with clients and ensure their success with the platform. The role involves onboarding new customers, managing their strategic plans, and offering guidance on blockchain solutions. Ideal candidates will have over 2 years of experience in customer success and at least 1 year working with blockchain technology. This is a remote position based in Spain, offering a competitive salary and benefits.