Product Director - Professional Services

Unit4; Málaga; A distancia; EUR 85.000 - 120.000; Jornada completa

Descripción de la vacante

A leading software company seeks a Director of Industry Product Management to enhance ERP capabilities for professional services. The role emphasizes cross-functional collaboration and customer insights to drive product differentiation. Ideal candidates will possess substantial experience in product management within enterprise SaaS, focusing on project-based delivery and business models. This position can be remotely based in Spain or Portugal.

Formación

• Experience in product management for enterprise SaaS platforms.
• Understanding of professional services business models.
• Ability to influence cross-functionally.

Responsabilidades

• Define industry roadmap aligned with customer needs.
• Translate workflows into actionable product requirements.
• Monitor competitive offerings and market shifts.

Conocimientos

Product management experience

Enterprise SaaS knowledge

Influencing skills

Communication skills

Analytical skills

Descripción del empleo

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive, and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so they can spend time on meaningful high-value work they live for. Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

We are seeking a strategic, customer-focused Director of Industry Product Management to lead the development of differentiated ERP capabilities for the professional services industry. This is a senior individual contributor role ideal for someone who thrives on the dynamics of the professional services space, cross-functional influence, and product innovation.

You will work closely with horizontal product managers (e.g., Financials, HR, Procurement, Projects) to ensure our platform delivers end-to-end support for the evolving needs of mid-market professional services firms.

You will research, drive requirements, oversee design, and drive launch for industry-specific solutions. You will bring new products to market to drive further cross-sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win.

We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we’d love to hear from you.

Key Responsibilities

Industry Strategy & Roadmap Alignment

• Define and maintain a comprehensive industry roadmap for professional services, aligned with customer needs, market trends, and regulatory requirements.
• Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validate detailed product requirements based on customer interviews, market research, and regulatory analysis.
• Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and grow.
• Identify opportunities to embed predictive analytics, intelligent workflows, and decision augmentation into professional services use cases to allow our users to focus on what matters.

Cross-Functional Collaboration

• Act as the industry voice in product planning conversations with horizontal product teams.
• Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, assist with go-to-market strategies, enablement, and drive customer engagement.

Customer & Market Insight

• Engage directly with customers, partners, and industry experts to gather insights and validate product direction.
• Monitor competitive offerings, market shifts, and compliance trends to inform product differentiation.

Product Execution Support

• Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams.
• Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities.

Qualifications

• Experience in product management for enterprise SaaS platforms.
• Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling, and compliance.
• Strong ability to influence without authority and work cross-functionally in a matrixed environment.
• Proven ability to translate complex industry needs into scalable product solutions.
• Excellent communication, analytical, and stakeholder engagement skills.

Desirable Experience

• Experience with ERP or PSA platforms.
• Familiarity with mid-market services firms and their operational challenges.
• Familiarity with AI-driven or data-rich product environments.

This role can be based remotely in Spain or Portugal.