Polish Speaker - Customer Support | Relocation to Sofia

Mercier Consultancy MD; España; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading consultancy firm is seeking Polish Speaking professionals to provide exceptional customer service in Sofia, Bulgaria. This role includes a fully paid relocation package and the opportunity to advance within a vibrant and growing market. Responsibilities include addressing customer inquiries across various channels and maintaining a collaborative team dynamic. Ideal candidates will be fluent in Polish, have a customer-focused approach, and be willing to relocate.

Servicios

Competitive Salary

Monthly Performance Bonus

Monthly Accommodation Allowance

Fully Paid Relocation Package

Fully Paid Training

Private Gym

Formación

• Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service or a related field is preferred.
• Strong communication and problem-solving skills with a customer-focused approach.
• Willingness to relocate to Sofia, Bulgaria, with all relocation expenses covered.
• A proactive attitude and ability to work in a fast-paced environment.
• Familiarity with CRM systems and customer care tools is an advantage.
• Ability to work collaboratively within a diverse team.

Responsabilidades

• Provide exceptional customer service in Polish through various channels, including phone, email, and live chat.
• Assist clients with inquiries related to products, services, and account management.
• Resolve customer issues efficiently while maintaining a high standard of professionalism.
• Document interactions and feedback accurately in the CRM system.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay updated on product knowledge and market trends to offer informed support.

Descripción del empleo

A leading consultancy firm is seeking Polish Speaking professionals to provide exceptional customer service in Sofia, Bulgaria. This role includes a fully paid relocation package and the opportunity to advance within a vibrant and growing market. Responsibilities include addressing customer inquiries across various channels and maintaining a collaborative team dynamic. Ideal candidates will be fluent in Polish, have a customer-focused approach, and be willing to relocate.