Polish & English Speaking Contact Centre Agent – Remote

TUI; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading travel company based in Spain seeks individuals for the Contact Centre role. This position involves providing 24/7 support to guests from around the world via multiple channels. You will use AI technology to resolve customer issues effectively while collaborating with global teams. The ideal candidates will be fluent in Polish and English, have a customer-first mindset, and be adaptable to a dynamic work environment. Offering competitive salary, remote work options, and development opportunities.

Servicios

10% variable monthly payment based on targets

Access to TUI Learning Hub and Skills Academy

Compensation for training days

Multiple discounts with the TUI Club de Benefits

Formación

• Must be organized and adaptable to handle multiple tasks in a dynamic environment.
• Customer-first mindset with experience in handling upset customers.

Responsabilidades

• Provide 24/7 support to guests across various communication channels.
• Utilize AI technology to deliver fast and effective support.
• Collaborate with global suppliers and TUI teams to resolve issues.

Conocimientos

Fluent in Polish

Fluent in English

Customer service skills

Tech-savvy

Adaptability

Descripción del empleo

A leading travel company based in Spain seeks individuals for the Contact Centre role. This position involves providing 24/7 support to guests from around the world via multiple channels. You will use AI technology to resolve customer issues effectively while collaborating with global teams. The ideal candidates will be fluent in Polish and English, have a customer-first mindset, and be adaptable to a dynamic work environment. Offering competitive salary, remote work options, and development opportunities.