PMS Lead

KPG99 INC; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading property management consultancy seeks a Project Lead for Property Management Systems to implement PMS and CRS in hotels. Requires diverse hotel management experience and fluency in English and Spanish. Responsibilities include scheduling and training stakeholders, maintaining training materials, and managing hotel configuration data. Ideal candidates should have a college degree or equivalent experience and expertise with Hyatt Systems. This role offers long-term contract opportunities with remote flexibility.

Formación

• 2+ years of diverse hotel management experience in operations.
• Proven experience with Hyatt Systems like Opera Cloud, CRS, and Sales & Revenue.
• Fluency in English and Spanish is a must.

Responsabilidades

• Interact effectively with corporate and regional offices to manage implementation schedules.
• Create and manage systems training and deployment schedules for projects.
• Liaise with hotel leadership to coordinate deployment.
• Maintain and execute training materials for the Deployment team and hotels.
• Guide on-property teams through the build and learning processes needed.
• Maintain relationships with Hyatt's internal global teams for training support.
• Collect, review, and update hotel configuration data.
• Act as an escalated support resource.

Conocimientos

Diverse Hotel Management Experience in Operations

Experience with Hyatt Systems

Fluency in English and Spanish

Educación

College degree or equivalent work experience

Descripción del empleo

Position : PMS Property Management Systems Lead

Location : Remote Role (Europe Preferred / US Based People will Work)

Preferred : Independent Consultant

Duration : 6+ Months (Will be a Long Term Contract)

Fluency in speaking, writing, and reading English and Spanish

Some Travel

Must Have

• Diverse Hotel Management Experience in Operations (2+ years)
• Experience with Hyatt Systems, including Opera Cloud, CRS, and Sales & Revenue
• Experience in multiple hotels, locations, or brands

Purpose

We are seeking a Project Lead to play a vital role in implementing Property Management Systems (PMS) and Central Reservation Systems (CRS) for the Hyatt Inclusive Collection portfolio of hotels. This position will involve preparing hotel configuration data necessary for building Opera Cloud, conducting training, and migrating data to the new PMS. The role requires global collaboration with hotels, vendors, and regional teams.

Position Responsibilities

• Effective interaction with corporate and regional offices to understand transition dates and the schedule of other activities to manage the implementation schedule.
• Create, manage, and convey each project's systems training and deployment schedule.
• Liaise with hotel leadership to coordinate deployment schedule.
• Maintain training material for the Deployment team, the hotels, or our vendors. Training materials include slide decks, trainers’ notes, and videos.
• Execute virtual or in-person training to guide on-property teams through the build and learning processes needed to adopt meaningful use of applications.
• Maintain a relationship with Hyatt’s internal teams globally that implement and train the systems installed at Hyatt hotels. This is done through regular meetings and interactions conducted remotely with vendor counterparts during each project to discuss project needs.
• Collect, review, and update hotel configuration data following Hyatt standards.
• Act as an escalated support resource.

Education

College degree or equivalent work experience with a major hotels

Thanks and Regards, Karan Rajput US IT Recruiter

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