Onsite Front Office Pro — SAP/EDI & Customer Care

Kellogg; Pozuelo de Alarcón; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading snacks company is seeking a Front Office Representative to join its team in Pozuelo de Alarcón, Spain. The role focuses on providing exceptional customer service, managing the order-to-delivery process, and maintaining relationships with clients. Ideal candidates will have a degree and 1-3 years of experience in customer service, along with strong skills in SAP and EDI systems. This position offers the opportunity to thrive in a fast-paced environment while supporting the company's reputation and performance.

Servicios

Comprehensive benefits package

Supportive work environment

Formación

• 1-3 years of experience in customer service.
• Ability to handle high-stress, multi-task environment.
• Hands-on knowledge of Order to Cash processes.

Responsabilidades

• Manage OTD communications for customer satisfaction.
• Align supply chain processes with customer expectations.
• Maintain professional relationships with assigned customers.
• Handle orders and returns in SAP/EDI.

Conocimientos

Customer service orientation

Interpersonal skills

Analytical skills

Educación

Degree in relevant field

Herramientas

SAP

EDI

Microsoft Office

Descripción del empleo

A leading snacks company is seeking a Front Office Representative to join its team in Pozuelo de Alarcón, Spain. The role focuses on providing exceptional customer service, managing the order-to-delivery process, and maintaining relationships with clients. Ideal candidates will have a degree and 1-3 years of experience in customer service, along with strong skills in SAP and EDI systems. This position offers the opportunity to thrive in a fast-paced environment while supporting the company's reputation and performance.