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Making and managing reservations, work with computers and keep programs, greets the guests at check in and check out, allocation of rooms, efficiently
managing complaints and any problem, dealing with special requests, accounting and payments control, use of several languages by phone, email or in person. Multitask receptionist helping in other areas of the hotel.
Answer telephone calls, check in check out, booking control and availability supervision, prices and promotions control, problems resolution, basic accounting, payments control , customers assistance, reputation online: social media (facebook, instagram, whatsapp, twitter, tripadvisor, trivago, etc)