Legal Associate

Ryanair Ltd.; Madrid; Híbrido; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A leading airline company in Madrid is seeking a CS Legal Associate to support its Customer Service Legal team. The role involves managing high-volume litigation and staying updated on passenger rights and EU regulations. The ideal candidate should be a qualified lawyer with experience in commercial litigation and a proactive approach to problem-solving. Proficiency in English is essential, and knowledge of Italian or German is highly regarded. The position offers a hybrid working model with flexibility in work location.

Servicios

Hybrid working model

Modern office environment

Formación

• Full professional proficiency in English (written and spoken).
• Experience handling EU261-related matters would be an advantage.
• Exceptional organization, planning, record-keeping and communication skills.

Responsabilidades

• Support Ryanair’s Customer Service Legal team.
• Manage high-volume litigation related to passenger rights.
• Maintain knowledge of passenger rights and relevant legislation.

Conocimientos

Litigation experience

Understanding of consumer protection legislation

Problem-solving skills

Organizational skills

Proficiency in English

Collaborative skills

Educación

Qualified lawyer

Descripción del empleo

Ryanair are currently recruiting for a CS Legal Associateto join Europe’s Largest Airline Group!

This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years.

The purpose of this position is to support Ryanair’s Customer Service Legal team and the broader company in protecting Ryanair’s interests whilst complying with our obligations under EU Regulation 261/2004. The successful candidate will be hard-working, energetic, self-motivated with a natural ability for problem solving.

The Role

Ryanair’s significant growth and the increase of EU261 awareness has led to higher case volume and more support and advice being sought from our Customer Service Legal team.

The successful candidate will have a strong background in commercial litigation, air passenger rights, consumer law, with an interest in aviation. They will be required to effectively manage the processing of high-volume litigation brought as a result of disruptions in all jurisdictions where Ryanair operates. They will work closely with the CS Lawyers, Legal Associate Managers, and CS Legal Supervisors in the development of strategies designed to improve success rates of our in-house CS Legal team.

The successful candidate will maintain up-to-date knowledge of passenger rights and relevant EU/national legislation.

Requirements

• Qualified lawyer with litigation experience
• Experience handling EU261-related matters would be an advantage
• Understanding of consumer protection legislation, particularly at European level
• A pro-active, can-do attitude and ability to work independently with limited supervision
• Ability to learn quickly, show initiative and cope with a large and varied caseload, whilst complying with tight legal deadlines
• A creative and proactive approach to problem-solving
• Proven ability to foster constructive and collaborative relationships with colleagues and internal/external stakeholders
• Exceptional organisation, planning, record-keeping and communication skills
• Outstanding drafting and legal writing skills, attention to detail
• Full professional proficiency in English (written and spoken). Italian and German would be highly-regarded.
• Willingness to travel
• Ad hoc duties will be required to support the team, in an incredibly fast-paced and dynamic environment.
• We believe in an hybrid working model, you can work up to two days per week remote, but you are also going to enjoy the excellent work environment at our modern offices in the heart of Madrid.