LATAM Support Agent — Remote (Madrid) | Multilingual & Ops

FeverUp; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading event management company is seeking a Support Agent based in Madrid to join their collaborative team. The role involves providing operational and administrative support to ensure seamless processes. Required skills include fluency in English and Portuguese, strong attention to detail, and familiarity with tools like Jira and Slack. This remote position offers a flexible schedule and the opportunity to grow within a dynamic environment.

Servicios

Flexible schedule

Collaborative international team

Opportunity for growth

Formación

• Fluent in English and Portuguese, Spanish is a plus.
• Experience in structured operations support or administrative roles.
• Comfort with tools like Jira, Slack, Airtable, Google Workspace.

Responsabilidades

• Keep internal tools updated and organized.
• Coordinate with Producers and Project Managers.
• Assist with event setup and quality checks.
• Perform back office updates.
• Support invoicing processes and coordination with Finance.
• Help with venue research and initial outreach.

Conocimientos

Fluent in English

Fluent in Portuguese

Strong attention to detail

Process orientation

Proactive problem-solving

Experience with Jira

Experience with Airtable

Experience with Slack

Ability to juggle tasks

Descripción del empleo

A leading event management company is seeking a Support Agent based in Madrid to join their collaborative team. The role involves providing operational and administrative support to ensure seamless processes. Required skills include fluency in English and Portuguese, strong attention to detail, and familiarity with tools like Jira and Slack. This remote position offers a flexible schedule and the opportunity to grow within a dynamic environment.