Laboratory Samples Receptionist

Vitrolife Group; Paterna; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading global healthcare company is seeking an administrative professional to support laboratory operations in Paterna, Spain. This role requires a Degree in Administration, B2 English proficiency, and advanced Office skills. You'll handle customer requests, manage documentation, and ensure accurate record-keeping. Join a collaborative environment with opportunities for growth and contributions to meaningful healthcare services.

Servicios

Medical insurance

Flexible compensation options

Free coffee at the workplace

Discounts on our platform and gym memberships

Formación

• Degree or FP in Administration is required.
• Knowledge or training in Biology or similar would be valuable.
• Fluent in English (B2 level).
• Advanced user of Office software (Outlook, Excel, Word).
• Valuable previous experience with ERP systems, preferably Navision.
• Experience in a similar role or in the Healthcare sector, especially IVF clinics.

Responsabilidades

• Follow laboratory's procedures for sample handling and record-keeping.
• Manage customer requests via email, phone, and fax.
• Handle documentation requirements effectively.
• Provide administrative support to the laboratory team.
• Ensure accuracy and proofreading of company documentation.
• Enter and update client data using appropriate software.
• Identify and notify issues affecting test performance.

Conocimientos

Degree or FP in Administration

Knowledge or training in Biology

Level B2 of English

Office advanced user (Outlook, Excel, Word)

Experience with ERP (Navision preferred)

Previous experience in Healthcare sector or IVF clinics

Educación

Degree or FP in Administration

Herramientas

ERP Systems (Navision preferred)

Microsoft Office Suite

Descripción del empleo

Overview

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient\'s outcome of fertility treatment.

We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group\'s products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.

What are you accountable for achieving?

• Follow the laboratory\'s procedures for samples handling and maintaining records of patient test results
• Dealing with customer requests by email, phone, fax, etc
• Responsible for handling documentation requirements
• Outsourcing and overseeing of sample reception area
• Providing administrative support to the laboratory team
• Ensuring accuracy and proofreading any company documentation prior to registering the data in the software
• Entering and updating client data where required using the proper software
• Be capable of identifying problems that may adversely affect test performance and either must correct the problems or immediately notify the general supervisor, technical supervisor, clinical consultant, or director
• Document all corrective actions taken when test systems deviate from the laboratory\'s established performance specifications

What are we looking for?

• Degree or FP in Administration
• Knowledge or training in Biology or similar would be valuable
• Level B2 of English speaking and writing
• Office advanced user (Outlook, Excel, Word...)
• Valuable previous experience with ERP (Navision preferable)
• Previous experience in a similar role or in Healthcare sector, IVF clinics preferable

Why Vitrolife Group?

• Because here, your work truly matters. You’ll be joining a team where learning never stops, and you’ll have opportunities to grow professionally while contributing to a meaningful mission.
• Global collaboration is part of our DNA; you’ll work with colleagues across countries in a multicultural, inclusive environment.
• Quality, integrity, innovation and collaboration are not just words; they’re the foundation of how we work and grow together.

What We Offer

• Opportunity to work in a leading global organization in healthcare and genetic services
• Supportive and collaborative work environment
• Medical insurance
• Flexible compensation options
• Free coffee at the workplace
• Discounts on our platform and gym memberships
• The employee will be based in Valencia (Parque tecnológico de Paterna)