Italian-Speaking Telecom Sales Agent - Lisbon (On-site)

FH Collective Academy; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading telecommunications company is seeking an Italian-speaking customer support agent for its Salt telecom project in Madrid. The role involves assisting customers with subscriptions and device issues while identifying upsell opportunities. Candidates must possess at least 1 year of sales experience and strong communication skills. The position offers a stable salary package with additional benefits including meal allowance and health insurance.

Servicios

Meal Allowance

Health Insurance

Paid Training

Formación

• Fluent in Italian (written & spoken).
• Minimum 1 year of sales experience in relevant fields.
• Strong communication and problem-solving skills.

Responsabilidades

• Provide inbound phone assistance to private customers.
• Support with device issues, subscriptions, billing, and contract updates.
• Identify upsell opportunities using a consultative sales approach.
• Ensure a positive customer experience through communication and empathy.

Conocimientos

Fluent Italian

Sales experience

Communication skills

Problem-solving skills

Descripción del empleo

A leading telecommunications company is seeking an Italian-speaking customer support agent for its Salt telecom project in Madrid. The role involves assisting customers with subscriptions and device issues while identifying upsell opportunities. Candidates must possess at least 1 year of sales experience and strong communication skills. The position offers a stable salary package with additional benefits including meal allowance and health insurance.