IT Business Analyst

SGS; Madrid; Híbrido; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A global testing and certification leader is seeking a Business Analyst to bridge the gap between business stakeholders and technical teams. This role involves managing applications, gathering requirements, and ensuring user satisfaction. Ideal candidates will have a Master's degree in Information Technology and over 5 years of experience in data-driven applications. Join a multinational environment with a flexible schedule and opportunities for continuous learning.

Servicios

Flexible schedule

Hybrid work model

Continuous learning options

Formación

• 5+ years of experience working with data-driven applications.
• Solid understanding of Agile methodologies and frameworks.
• Fluency in written and spoken English; additional languages a plus.

Responsabilidades

• Collect and analyze business requirements and translate them into detailed use cases.
• Draft business analysis documentation and create wireframes.
• Act as a conduit between business and technical teams to facilitate knowledge transfer.

Conocimientos

Analytical skills

Problem-solving

Communication

Agile methodologies

Collaboration

Educación

Master's degree in Information Technology

Descripción del empleo

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The Business Analyst (BA) is a key member of the Information Technology (IT) team and acts as a bridge between business stakeholders and technical teams. The BA is responsible for ensuring stakeholder satisfaction, maintaining visibility into business needs and priorities, and supporting the successful delivery and evolution of applications used internally and by bluesign’s customers.

In this role, you will manage one or more applications, ensuring alignment of business logic and system functionality. Working closely with the Business Project Leader, you will translate business needs into actionable specifications that support organizational growth. This role requires a highly organized, efficient professional with strong communication skills and a solid understanding of business and IT processes. The BA reports to the Head of Application Management.

Key Responsibilities

• Collect and analyze business requirements and translate them into detailed use cases and specifications.
• Draft business analysis documentation and create wireframes to support solution design.
• Maintain clear, accurate, and up-to-date documentation for assigned applications.
• Act as a conduit between business and technical teams, facilitating smooth knowledge transfer and mutual understanding.
• Track and report progress on ongoing initiatives and operational issues to the Head of Application Management.
• Provide support to business users, helping resolve application‑related issues.
• Ensure consistency and coherence in applications’ business logic and user experience.

Qualifications

For application, please submit English CV.

• Master’s degree in Information Technology.
• 5+ years of experience working with data‑driven applications.
• Strong analytical and problem‑solving skills; able to perform under pressure.
• Solid understanding of Agile methodologies and frameworks; committed to continuous learning in this area.
• Experience in Test Management and supporting implementation of change management initiatives.
• Strong ability to build relationships, work collaboratively, and communicate with both technical and non‑technical stakeholders.
• Fluency in written and spoken English; additional languages such as German, French, or Spanish are a plus.

Additional Information:

• Willing and able to travel within the EU as required.

Additional Information

Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• Flexible schedule and hybrid model.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us:At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.

Job Location