IT Application Support Specialist (Temp. Agency)

Airbus Defence and Space SAU; Getafe; Presencial; EUR 30.000 - 40.000; A tiempo parcial

Descripción de la vacante

A global aerospace leader is hiring an IT Application Support Specialist in Getafe, Spain. This entry-level role requires a computer science degree and fluency in Spanish. Responsibilities include maintaining applications and ensuring quality service. Candidates should have knowledge in IT management and scripting, along with eligibility for security clearance. Attractive perks such as vacation days and development opportunities are offered in a diverse workplace.

Servicios

Vacation days plus additional days-off

Attractive salary

Collective transport service

On-site facilities including canteen

Collaboration in social initiatives

Upskilling opportunities in a multicultural environment

Formación

• Completed computer science degree or equivalent (e.g., IT specialist training).
• Native Spanish and good English skills.
• Advanced knowledge in application management, IT networking, and IT infrastructure.
• Understanding of IT security requirements.
• Experience with Operational Service Management according to ITIL principles.
• Position requires security clearance eligibility.
• Knowhow in programming languages like .Net framework and Python is desirable.

Responsabilidades

• Operation, maintenance, and control of applications supporting TASS processes.
• Ensuring service quality and operational readiness.
• Coordinating IT service teams to resolve complex disruptions.
• Technical analysis of disruptions and developing system operation guidelines.
• Acting as central contact for disruptions and requirement management.

Conocimientos

Native Spanish

Good English skills

Advanced application management

IT networking knowledge

Scripting (Windows, Linux)

IT security awareness

Experience with ITIL principles

.Net framework knowledge

Python knowledge

Educación

Completed computer science degree or equivalent

Herramientas

BMC Remedy

Descripción del empleo

Job Description

Airbus Defence and Space is looking for an IT Application Support Specialist (m / f / d) to join our Digital organization based in Getafe, Spain.

You will be part of the team responsible for "A400M M&L Solutions" which focuses on Operational Service and Application Management for the Customer Services area. Our team members come from diverse backgrounds and aim to provide users with professional systems and services.

Responsibilities

• Operation, maintenance, and control of the applications that support the TASS processes. This includies Ticket Processing and Stakeholder Follow-up (within the IMAGENE Contract defined activities)
• Ensuring service quality and operational readiness, including proactive measures. Ensuring the achivement of the metric goals (monitoring using Unified Planning and OneClick systems as regular user)
• Coordinating the involved IT service teams in analyzing and resolving complex disruptions (e.g., network, database, or server operations) using BMC Remedy
• Independent technical analysis of disruptions, isolating and resolving faulty conditions, and developing guidelines for system operation
• Serving as the central point of contact for the specialist department in case of disruptions and for requirement management until implementation

Skills

• Completed computer science degree or equivalent (e.g., IT specialist training)
• Native Spanish and good English skills
• Advanced knowledge in application management, IT networking, and IT infrastructure (OS, middleware), scripting (e.g., Windows, Linux server, and database administration)
• Understanding of IT security requirements and relationships in IT architecture
• Experience with Operational Service Management according to ITIL principles
• This position requires a security clearance or will require being eligible for clearance by the recognized authorities
• Knowhow in programming languages like .Net framwork an python is desirable

Benefits

• Vacation days plus additional days-off along the year.
• Attractive salary.
• Collective transport service in some sites.
• On-site facilities (among others) : free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment

Company

Airbus Defence and Space SAU

Employment Type

Agency / Temporary

Experience Level

Entry Level

Job Family

Digital

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Last but not least, the company has been awarded with the “Top Employers Spain 2024” certification and "Top Employers Europe 2024" by Top Employers Institute.

Equal Employment Opportunity

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.