Inside SW Tech Advisor with German language

HP; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading technology company is seeking an Inside SW Tech Advisor in Madrid to serve as a technical bridge between digital innovations and customers' success. This role requires strong problem-solving skills, proficiency in English and German, and a proactive approach to troubleshooting. Candidates should bring 3-5 years of experience in a technical customer-facing role and are encouraged to participate in a hybrid work model at a global center of excellence.

Servicios

Hybrid work model

Access to learning platforms

Mentorship programs

Formación

• 3-5 years of experience in a technical customer-facing role.
• Strong understanding of SaaS models and Cybersecurity fundamentals.
• Exceptional presentation abilities and comfortable presenting to non-technical stakeholders.

Responsabilidades

• Serve as a technical bridge between HP's digital innovation and customers' success.
• Lead execution of Proof of Concepts.
• Design and deliver technical enablement sessions for customers.

Conocimientos

Technical Pre-Sales

Solution Architecture

Fluent in German

Fluent in English

Problem Solving

Presentation Skills

Educación

Industry certifications (e.g., Microsoft 365 Certified)

Herramientas

PowerShell

MS Intune

VMware Workspace ONE

Descripción del empleo

This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Inside SW Tech Advisor with German language

Description -

Inclusion at HP

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone-at every level, in every function-is encouraged to have a voice. We hire people who have a passion for solving difficult problems, enjoying a challenge, and making a difference.

About the Role

As a Digital Software Advisor in our Barcelona Hub, you will serve as the technical bridge between HP's digital innovation and our customers' success. You will be the trusted expert responsible for validating complex opportunities, demonstrating the tangible value of our software portfolio (including HP Workforce Experience, Security, and Collaboration solutions), and ensuring our partners are empowered to win. You will join a dynamic, international team where your technical acumen will directly influence sales revenue and customer satisfaction.

Opportunity Validation

Partner closely with Sales Representatives to technically qualify new software opportunities. You will analyse customer environments and business goals to validate that HP's digital solutions are the perfect fit, ensuring a high‑probability pipeline.

Deliver Proof of Concepts (POCs)

Lead the end‑to‑end execution of Proof of Concepts. You will configure software environments, define success criteria with the client, and guide them through the testing phase to prove technical viability and business value.

Conduct Remote Demonstrations

Orchestrate high‑impact, remote demonstrations of HP's software suite. You must be able to tailor your narrative to your audience—shifting seamlessly from deep‑dive technical features for IT Admins to ROI‑focused business outcomes for C‑Level executives.

Customer & Partner Training

Design and deliver technical enablement sessions. You will train customers to maximize their investment and run workshops for Channel Partners to ensure they are equipped to position, sell, and support HP software effectively.

Escalation Support

Act as the primary technical escalation point for critical issues during the sales cycle or early deployment. You will troubleshoot blockers and collaborate with Level 3 Support and Engineering to resolve complex challenges and maintain customer trust.

Voice of the Customer

Capture insights from the field—including feature requests, competitive intelligence, and deployment friction—and feed them back to Product Management to shape the future roadmap of HP's digital services.

What you bring

Experience

3‑5+ years of experience in Technical Pre‑Sales, Solution Architecture, or a similar customer‑facing technical role.

Technical Proficiency

Strong understanding of SaaS models, Endpoint Management (e.g., MS Intune, VMware Workspace ONE), and Cybersecurity fundamentals. Familiarity with Windows OS architecture and telemetry data is essential.

Communication Skills

Exceptional presentation abilities. You are comfortable commanding a virtual room and explaining complex technical concepts to non‑technical stakeholders.

Language

Fluency in English & German is required.

Problem Solving

A proactive, analytical mindset with the ability to troubleshoot technical issues under pressure and navigate ambiguity.

What sets you apart

Experience with scripting languages (e.g., PowerShell) for automation and device management.

Industry certifications such as Microsoft 365 Certified: Endpoint Administrator Associate and ITIL Foundation.

A passion for the "Future of Work" and Digital Employee Experience (DEX) trends.

Why HP Barcelona?

Our Barcelona site is a global center of excellence and one of HP's most international hubs, hosting employees from over 60 nationalities.

Flexibility

We offer a hybrid work model that promotes work‑life balance.

Growth

Access to HP's endless learning platforms, certification paths, and mentorship programs.

Impact

Join a company recognized as one of the world's most sustainable corporations.

Job - Services

Schedule - Full time

Shift - No shift premium (Spain)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's

EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal".