Inside Presales Computing Technical Consultant with German language

HP; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una empresa global tecnológica en Madrid busca un Consultor Técnico de Preventas con un fuerte enfoque en el soporte técnico para productos y soluciones de sistemas personales. El candidato ideal debe tener fluidez en alemán e inglés, así como al menos 3 años de experiencia relevante en un entorno técnico. Se ofrece un paquete de beneficios atractivo y oportunidades de crecimiento internacional dentro de un equipo inclusivo y diverso.

Servicios

Seguro de salud y vida

Descuentos en productos HP

Acceso a programas de bienestar y actividades deportivas

Horarios de trabajo flexibles

Formación

• Experiencia mínima de 3 años en un papel relevante.
• Fluidez en alemán y inglés es esencial.
• Habilidades de organización y auto-motivación son necesarias.

Responsabilidades

• Proporcionar recomendaciones técnicas sobre ofertas de sistemas personales de HP.
• Responder a preguntas técnicas de solicitantes internos y externos.
• Asistir a representantes de ventas en solicitudes de clientes (RFI, RFP, RFQ).

Conocimientos

Proficiencia avanzada en alemán

Proficiencia en inglés

Habilidades analíticas y de resolución de problemas

Capacidad de trabajo en equipo

Educación

Título universitario en campo técnico/ingeniería o experiencia equivalente

Herramientas

Conocimientos en tecnologías de computación

Sistemas operativos y redes

Descripción del empleo

Descripción del trabajo This job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Inside Presales Computing Technical Consultant with German language

Description -

Today HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it's who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.

We are currently seeking dedicated individuals to join our innovative Inside Presales Technical Consultants (TC) team, serving as trusted advisors to both our customers, partners and sales professionals. This Intermediate level Technical Presales Consultant role within the Global Services & Solutions organization is perfect for experienced professionals with minimum 3 years of relevant experience. We are committed to fostering an inclusive workplace and encourage applications from candidates of all backgrounds.

About the Role :

An Inside Presales Technical Consultant will provide technical presales support for the HP Commercial portfolio of Personal Systems products, services and solutions. The team supports multiple languages across the world ensuring a diverse and collaborative work environment.

Key Highlights :

The job provides continuous face‑to‑face, hands‑on, and virtual training sessions on cutting‑edge technologies, HP's leading products, and solutions, both locally and internationally.

The ideal candidate should have a genuine passion for technology and a high level of proficiency in German language. English fluency is required for internal communication, team meetings, and training, with proficiency in another language considered a significant advantage.

Mission of the Inside Presales Technical Consultant (TC) :

Our mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our End‑User sales and Channel teams in navigating Personal Systems products, solutions, and services ensuring they secure business wins and deliver an excellent total customer experience (TCE).

Responsibilities :

• Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
• Respond to and track technical questions from internal or external requestors.
• Present the advantages of HP's Personal Systems products and solutions.
• Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
• Support sales opportunities with in‑depth technical understanding of HP's offerings.
• Provide support on the status of technical and environmental regulations.
• Deliver trainings to other departments about Personal Systems products and solutions.
• Manage technical escalations and provide proactive technical updates to the sales community.
• Collaborate with various technical resources as needed, within the Presales organization or worldwide divisional resources.
• Maintain a high level of service quality and total customer experience (TCE).
• Ensure a competitive and appropriate level of technical and professional competence.

Knowledge / Skills Required :

• Advanced proficiency in spoken and written German and English. Proficiency in another language is advantageous.
• Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
• Current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies.
• Strong analytical, organizational, and team skills, with troubleshooting and problem‑solving abilities.
• Self‑motivated with ability to operate with minimal tactical direction.
• Demonstrated motivation to seek knowledge and continuous learning.
• Typically, minimum 3 years of relevant work experience.

Career Path :

The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable. Other moves to different departments such as Technical Marketing, Product Management, IT, etc., within the company are also possible.

Benefits

Opportunity to work in an international organization with colleagues from all over the world. HP's Women Network organizes activities such as networking, promotion of STEM vocations, talks on improving business acumen, work life balance, and skills of the future.

Diverse, continued internal growth and career opportunities, including HP's own learning platform and LinkedIn Learning.

An attractive benefit package: Health & Life insurance, lunch at reduced prices at our canteen/ticket restaurant vouchers, HP product discount, flex optimisation program (kindergarten tickets, transport discount).

Work life balance/flexible working hours. Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.

Corporate volunteering activities and HP Charity Day. Sports center (indoor and outdoor), gym, squash, tennis, basketball courts and 25+ coordinated activities. HIIT training, squash, basketball and yoga. Onsite doctor and medical team (nutrition, physiotherapy and general health). Free daily printing Happy hour. Gaming area with HP OMEN and Pavilion complete gaming line‑up including Omen gaming chairs and several games.

Job Details

Services: Full time. Shift: No shift premium (Spain). Travel: [not listed]. Relocation: [not listed].

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's

EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal".

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