Hybrid IT Support Technician L2 – Remote/Onsite

FlexTal Staffing LLC; Castilla-La Mancha; Híbrido; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A technology staffing agency based in Castilla-La Mancha is seeking an IT Support Specialist to provide technical support across the organization. Your role includes managing IT assets, troubleshooting issues, and ensuring smooth operation of systems. The ideal candidate will possess excellent communication skills, strong IT support experience, and possibly bilingual abilities. The position offers a hybrid work scheme and comprehensive benefits including insurance coverage and vacation days.

Servicios

Christmas Bonus

Medical Expense Insurance

Dental Insurance

Life Insurance

Cell Phone Reimbursement

Transportation Subsidy

Exclusive Discounts

Academic Agreements

Formación

• Proven experience in IT support or technical call center environment.
• Strong knowledge of hardware troubleshooting and software support.
• Excellent communication and problem-solving skills.

Responsabilidades

• Provide first- and second-level support for hardware and software issues.
• Manage incoming tickets and requests, ensuring timely resolution.
• Coordinate with teams to ensure seamless IT support.

Conocimientos

IT support experience

Hardware troubleshooting

Software support

Communication skills

Problem-solving skills

Educación

Certifications such as CompTIA A+, ITIL, or Microsoft Certified IT Specialist

Bilingual (Spanish/English)

Herramientas

Ticketing systems

Asset tracking systems

Descripción del empleo

A technology staffing agency based in Castilla-La Mancha is seeking an IT Support Specialist to provide technical support across the organization. Your role includes managing IT assets, troubleshooting issues, and ensuring smooth operation of systems. The ideal candidate will possess excellent communication skills, strong IT support experience, and possibly bilingual abilities. The position offers a hybrid work scheme and comprehensive benefits including insurance coverage and vacation days.