Head of Operations (Compliance)

EcoFinance; A distancia; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A fast-growing fintech company is seeking an experienced Head of Operations to design and lead the operational framework for a new secured loan product in Spain. This role involves overseeing collections processes and defining operational staffing. Ideal candidates will have senior leadership experience in secured lending, fluency in both English and Spanish, and the capability to support financial modelling. The position is remote and offers an innovative company culture focused on development.

Formación

• Experience in home equity, mortgage, or large-ticket consumer lending.
• Strong leadership skills in operational structure and compliance workflows.

Responsabilidades

• Oversee collections and recoveries process establishment including various collection procedures.
• Define operational staffing and structure along with personnel profiles.
• Support financial modelling with operational cost drivers for portfolio P&L.
• Advise on verification and compliance workflows setup including KYC/AML processes.

Conocimientos

Senior leadership experience in secured lending operations

Fluency in English

Fluency in Spanish

Descripción del empleo

EcoFinance is a fast-growing fintech delivering accessible B2C financial services worldwide as a part of Dyninno Group. Through brands like Creditprime and Honey Loan, we offer short-term loans, instalment loans and lines of credit via our online platform. As we prepare for the launch of a secured loan product (secured by real estate) in Spain we are looking for an experienced Head of Operations to design and lead the operational framework for this initiative.

Location

Remote from Spain

Please submit your CV in English.

Responsibilities

• Oversee collections and recoveries process establishment, including soft, hard, and legal collection processes, as well as debt-sale procedures.
• Define operational staffing and structure, outlining personnel profiles, team architecture, contact / call‑centre and back‑office needs.
• Support financial modelling by providing operational cost drivers and assumptions for portfolio P&L planning.
• Advise on verification and compliance workflows setup, including KYC / AML processes, fraud prevention tools, property valuation, and third-party vendor integrations.

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Qualifications & Requirements

• Senior leadership experience in secured lending operations, home equity, mortgage, or large‑ticket consumer lending.
• Fluency in English and Spanish (both written and verbal).

Be a part of a top‑tier team of professionals, work on global projects that reach millions worldwide, create complex one‑of‑a‑kind in‑house products and solutions.

We are driven by innovation and continuous learning, building a culture where personal and professional development thrive.

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