Head of AI-Driven RDT Processes & Resilience

Roche; Madrid; Presencial; EUR 120.000 - 150.000; Jornada completa

Descripción de la vacante

A global healthcare leader seeks a Head of RDT Processes and Resiliency to ensure operational resilience and transform technology services. You will lead a visionary team, enhance IT service management through automation, and drive disaster recovery strategies, embodying an AI-first approach. Ideal candidates excel in leading teams, have deep expertise in ITSM, and can translate strategic vision into operational success. Join us in building a healthier future.

Formación

• Demonstrated experience in transforming technology processes using an AI-first or automation-centric approach.
• Deep expertise in ITSM/ITIL and Business Continuity Management frameworks.
• Proven ability to translate strategic theory into operational reality.

Responsabilidades

• Lead a team focused on continuous improvement of key RDT processes.
• Direct the Business Continuity governance program for RDT.
• Provide leadership and mentorship fostering a culture of innovation.

Conocimientos

Transformational & Strategic Mindset

Expert Domain Knowledge

Pragmatic & Operational Experience

Inspirational People Leadership

Stakeholder Influence

Platform & Tool Acumen

Herramientas

ServiceNow

Descripción del empleo

A global healthcare leader seeks a Head of RDT Processes and Resiliency to ensure operational resilience and transform technology services. You will lead a visionary team, enhance IT service management through automation, and drive disaster recovery strategies, embodying an AI-first approach. Ideal candidates excel in leading teams, have deep expertise in ITSM, and can translate strategic vision into operational success. Join us in building a healthier future.