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Head of AI-Driven RDT Processes & Resilience

Roche

Madrid

Presencial

EUR 120.000 - 150.000

Jornada completa

Hoy
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Descripción de la vacante

A global healthcare leader seeks a Head of RDT Processes and Resiliency to ensure operational resilience and transform technology services. You will lead a visionary team, enhance IT service management through automation, and drive disaster recovery strategies, embodying an AI-first approach. Ideal candidates excel in leading teams, have deep expertise in ITSM, and can translate strategic vision into operational success. Join us in building a healthier future.

Formación

  • Demonstrated experience in transforming technology processes using an AI-first or automation-centric approach.
  • Deep expertise in ITSM/ITIL and Business Continuity Management frameworks.
  • Proven ability to translate strategic theory into operational reality.

Responsabilidades

  • Lead a team focused on continuous improvement of key RDT processes.
  • Direct the Business Continuity governance program for RDT.
  • Provide leadership and mentorship fostering a culture of innovation.

Conocimientos

Transformational & Strategic Mindset
Expert Domain Knowledge
Pragmatic & Operational Experience
Inspirational People Leadership
Stakeholder Influence
Platform & Tool Acumen

Herramientas

ServiceNow
Descripción del empleo
A global healthcare leader seeks a Head of RDT Processes and Resiliency to ensure operational resilience and transform technology services. You will lead a visionary team, enhance IT service management through automation, and drive disaster recovery strategies, embodying an AI-first approach. Ideal candidates excel in leading teams, have deep expertise in ITSM, and can translate strategic vision into operational success. Join us in building a healthier future.
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