Global Online Technical Support Engineer

Avnet Spain; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global technology solutions provider is looking for an Online Technical Support Engineer based in Madrid. In this role, you will enhance customer satisfaction by providing expert technical guidance and managing technical requests. Collaboration with global teams is essential, and responsibilities include evaluating supplier technology and product opportunities. The ideal candidate will have a Bachelor's degree in Electronics and a minimum of 2 years in a similar position, along with solid problem-solving skills. Offering a competitive salary and a flexible hybrid working model.

Servicios

Competitive salary package

Private medical cover

Flexible working, hybrid model

Mobile working abroad

Meals vouchers

Formación

• 2+ years of working experience in a similar position.
• Foundational knowledge of specialized disciplines and industry practices.
• Ability to analyze and interpret technical specifications.

Responsabilidades

• Provide value added solutions for internal and external customers.
• Manage technical requests and ensure outstanding customer service.
• Collaborate with global resources to support deployment.

Conocimientos

Technical support

Communication skills

Problem-solving

Collaboration

Educación

Bachelor degree in Electronics or equivalent experience

Descripción del empleo

A global technology solutions provider is looking for an Online Technical Support Engineer based in Madrid. In this role, you will enhance customer satisfaction by providing expert technical guidance and managing technical requests. Collaboration with global teams is essential, and responsibilities include evaluating supplier technology and product opportunities. The ideal candidate will have a Bachelor's degree in Electronics and a minimum of 2 years in a similar position, along with solid problem-solving skills. Offering a competitive salary and a flexible hybrid working model.