Global IT Network Operations Senior Manager

Radisson Hotel Group, Madrid Office; Madrid; Presencial; EUR 80.000 - 120.000; Jornada completa

Descripción de la vacante

A global hospitality company in Madrid is seeking a Global IT Network Operations Senior Manager to oversee the network services for over 800 properties. The role involves developing strategies, managing a team of IT professionals, and ensuring the highest service quality in network operations. Candidates must possess a Bachelor's degree in a related field and significant experience in leadership and corporate networks management. Strong communication and analytical skills are essential for success in this position.

Formación

• 10 years overall IT experience, with at least five years managing corporate networks.
• Minimum of 2 years experience in similar leadership roles.
• Fluency in English, both written and spoken.

Responsabilidades

• Oversee corporate IT networking operations across 800 properties.
• Develop and implement network strategies aligned with organizational goals.
• Lead and manage a team of network engineers and IT professionals.
• Ensure network security and manage infrastructure effectively.
• Prepare and manage the budget for network services.
• Build relationships with vendors for quality services.

Conocimientos

Leadership

Analytical skills

Interpersonal skills

Communication skills

Decision making

Educación

Bachelor’s degree in Information Technology, Computer Science, or related field

Master’s degree or MBA

Herramientas

SD-WAN

SASE

Cisco Certified Network Professional (CCNP)

Certified Information Systems Security Professional (CISSP)

Descripción del empleo

The Global IT Network Operations Senior Manager is the overall end to end responsible of all the Corporate IT networking operation s services ( performance, security, scalability …) delivered across al l our +800 properties and 24 offices .

Network Operations

Ensure Radisson network operates with the highest degree of service quality.

Network Strategy and Planning

Develop and implement comprehensive network strategies that support the organization's goals and objectives . This includes planning for future network needs and staying abreast of emerging technologies.

Team Leadership

Lead and manage a team of network engineers and IT professionals, providing guidance, training, and performance evaluations to ensure a high-performing team.

Network Security

Oversee the security of the organization's network systems, implementing protocols and measures to protect against unauthorized access, data breaches, and other security threats.

Infrastructure Management

Ensure the reliability and efficiency of network infrastructure, including the management of routers, switches, firewalls, and other network components.

Budget Management

Prepare and manage the budget for the network services department, ensuring cost-effective solutions without compromising quality or performance.

Vendor Relations

Build and maintain relationships with external vendors and service providers to secure the best services and products for the organization's network needs.

Policy Development

Develop and enforce IT policies and procedures related to network usage, security, and service standards.

Disaster Recovery and Business Continuity

Develop and lead the global disaster recovery and business continuity plans and operations, ensuring resilience and quick recovery from disruptions.

Essential :

Educational Background : Bachelor’s degree in Information Technology , Computer Science, or a related field; a master’s degree or MBA is preferred .

• 1 0 years overall IT experience , with a t least five years of experience managing corporate networks .

Min 2 years experience on similar leadership jobs.

Technical Proficiency :

In-depth understanding of network architecture (SD-WAN, SASE) , protocols, and security. Proficiency in the latest technologies for IT systems and management is essential

Certifications :

Relevant certifications such as Cisco Certified Network Professional (CCNP) , Certified Information Systems Security Professional (CISSP) are advantageous

Language skills :

English fluency, full understanding and skilled in both written and spoken language.

Soft skills :

Strong leadership skills in order to motivate effectively and to ensure that all local IT have the knowledge they need to do their jobs well

Strong interpersonal skills, communicate with the teams, give clear instructions, and provide great customer service

Good computer skills to analyze data and create reports

Need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance to other team members

Analytical skills and the ability to interpret information from numerous sources to prepare and present reports.

Behaviours :

Confidence with a “can do” but realistic attitude- wanting to work collaboratively.

Flexible and adaptable to changing environment e.g. external and business challenges – extremely well organised

Strong planning skills and commercial awareness

Good listener and a confident in creating exec level content and its presentation

Strong leadership skills including people management, coaching, mentoring and direction setting

Willingness to challenge the status-quo to achieve a better outcome

Excellent interpersonal & communication skills

Excellent decision making and problem-solving skills

Strong influencing and negotiating skills

Conflict management

Location

Madrid, Spain