Global Business Practices Director

Blue Yonder; Barcelona; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading technology firm in Barcelona is seeking a Senior Sales Operations Specialist to manage non-standard business approvals and enhance sales processes. This role requires over 10 years of experience in a contracts or commercial desk environment, particularly in the technology sector. Key responsibilities include documenting policies, assisting sales, and collaborating with global teams to improve productivity. Strong relationship-building, communication skills, and self-motivation are essential for success in this position. The company values initiative and collaborative approaches to achieving results.

Formación

• 10+ years of experience in Contracts/Commercial Desk or Sales Operations role, preferably in Enterprise Software, SaaS, or Technology.
• Able to build strong relationships and effectively convey thoughts both verbally and in writing.
• Skilled at managing processes and timelines necessary for work accomplishment.

Responsabilidades

• Handle non‑standard business approvals for field sales and professional services.
• Document commercial policies and create new policies as needed.
• Assist in developing and maintaining a 'Sales Guide' for Global Sales.

Conocimientos

Self-motivated

Initiative

Relationship building

Communication

Collaboration

Result-oriented

Descripción del empleo

About Blue Yonder

Blue Yonder is a leading provider of digital supply chain solutions, leveraging artificial intelligence and machine learning to empower businesses to predict and meet consumer demand efficiently. Our innovative cloud-based platform enhances inventory, labor, and logistics operations, improving efficiency, sustainability, and profitability. Committed to innovation and customer success, Blue Yonder transforms supply chain challenges into competitive advantages.

What you'll do

• Handle non‑standard business approvals specific to Blue Yonder’s field sales and professional services, helping to shape and align deals to win, comply with policies, and maximize bookings growth.
• Help maintain the Blue Yonder Approval Matrix, or other documents used to assist Sales, and work to simplify the documents to always stay relevant.
• Review Partner or Customer Master Agreements as needed to help Sales understand the contractual terms that govern the relationship with the Customer.
• Document commercial policies, create new policies as needed, and train members of the field on new policies or job aids.
• Assist in developing and maintaining a ‘Sales Guide’ to help Global Sales better understand contract terms and preferred responses to frequent Customer questions.
• Create and maintain a ‘language library’ of preferred language options to issues that are frequently seen through the approval process.
• Be a trusted advisor to Global Sales and attend Sales Forecast calls as invited / needed.
• Monitor and track any patterns of concern (frequently requested items that have a material impact on Blue Yonder’s business) and develop a plan of action to address.
• Create new project ideas to help transform Blue Yonder’s business.
• Be an internal leader and help lead collaborative and cross‑functional projects with teams in the Commercial Excellence group or other internal stakeholders to help increase productivity and reduce silos.
• Assist sales, if appropriate, in direct conversations with Customers during deal negotiations.

Reinforce best practices with Global Sales

Assist sales, if appropriate, in direct conversations with customers during deal negotiations.

What we're looking for

• Highly self‑motivated independent worker and thinker. Someone who takes initiative.
• Pro‑active action and approach, where possible.
• 10 plus years’ experience working in a Contracts / Commercial Desk or Sales Operations role preferably in Enterprise Software, SaaS, or Technology.
• Excellent relationship building skills. Able to be firm, but fair, and receptive to feedback.
• Able to build strong relationships that can withstand the natural tension that may arise when challenging decisions must be addressed with stakeholders.
• Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to act while remaining collaborative and open to feedback.
• Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
• Able to be succinct and clearly summarize insights and business impact. Appropriately tailors messages to audience.
• Skilled at figuring out and managing the processes and timelines necessary to get work accomplished.
• Can effectively cope with change, finding ways to advance work and projects.
• Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here : Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.