German Tech Support Specialist — Valencia (Relocation)

Financecolombia; Valencia; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading customer support company in Valencia is looking for a German Technical Service Advisor. You'll be the primary contact for clients, resolving technical issues and ensuring a smooth customer experience. The ideal candidate is proficient in German and English, has at least one year of experience in technical support, and wishes to grow in their career. Competitive salary and meal allowance offered in a collaborative team environment.

Servicios

Competitive Salary

Meal Allowance

Relocation Assistance

Collaborative Team

Formación

• At least one year of experience in Technical Customer Support or a related role.
• EU citizenship or a Spanish residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries.
• Diagnose and resolve technical issues, offering tailored solutions.
• Maintain up-to-date customer records and service logs.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Analytical skills

Leadership abilities

Communication skills

Descripción del empleo

A leading customer support company in Valencia is looking for a German Technical Service Advisor. You'll be the primary contact for clients, resolving technical issues and ensuring a smooth customer experience. The ideal candidate is proficient in German and English, has at least one year of experience in technical support, and wishes to grow in their career. Competitive salary and meal allowance offered in a collaborative team environment.