German-Speaking Roadside Support Specialist

SIXT; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading mobility service provider is seeking German-speaking Roadside Assistance Agents to support customers across Germany remotely from Spain. In this role, you will handle breakdown reports, coordinate assistance, and provide customer support via phone and email. Ideal candidates will possess fluency in both German and English, strong customer service skills, and experience in service-oriented roles. This position offers a flexible work-life balance and opportunities for professional growth in a dynamic environment.

Servicios

Work-life balance

Employee benefits and discounts

Team-building activities

Professional growth opportunities

Formación

• 1+ years experience in customer-facing roles.
• Strong communication skills and customer service mindset.
• Adaptability for remote work and rotating shifts.

Responsabilidades

• Receive and coordinate breakdown reports from customers.
• Organize necessary measures like towing services.
• Assist customers with questions related to breakdowns.

Conocimientos

Fluency in German

Fluency in English

Customer service orientation

Technical proficiency with MS Office

Proactive problem-solving

Descripción del empleo

A leading mobility service provider is seeking German-speaking Roadside Assistance Agents to support customers across Germany remotely from Spain. In this role, you will handle breakdown reports, coordinate assistance, and provide customer support via phone and email. Ideal candidates will possess fluency in both German and English, strong customer service skills, and experience in service-oriented roles. This position offers a flexible work-life balance and opportunities for professional growth in a dynamic environment.