German-Speaking Ecommerce Customer Service Pro

Netenders Holding; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Barcelona is seeking a Customer Service Representative fluent in German. The role involves providing top-notch service through online channels, advising customers, and managing logistics. Ideal candidates have extensive customer service experience, excellent communication skills, and a strong sales orientation. Benefits include a competitive salary, a flexible schedule, health insurance, and generous holiday allowances. Join a dynamic team and grow with us.

Servicios

Competitive salary and uncapped bonus system

Flexible start and finish times

23 holiday days per year plus extra on birthday

16 days of home office per quarter

Meal tickets

Health insurance

Access to gym program

Weekly brunch

Quarterly team buildings

Central office location

Pet-friendly office

Formación

• Extensive experience providing customer service over the phone and email.
• Excellent oral and written communication skills in German.
• Able to handle high volume communication efficiently.

Responsabilidades

• Provide excellent service through email and phone channels.
• Advise customers on products and sales processes.
• Manage logistics and delivery issues.

Conocimientos

Customer Service experience

Communication skills

Fluent German

Professional English

Sales orientation

Descripción del empleo

A leading e-commerce company in Barcelona is seeking a Customer Service Representative fluent in German. The role involves providing top-notch service through online channels, advising customers, and managing logistics. Ideal candidates have extensive customer service experience, excellent communication skills, and a strong sales orientation. Benefits include a competitive salary, a flexible schedule, health insurance, and generous holiday allowances. Join a dynamic team and grow with us.