Field Service Engineering Entry Professional

Hitachi Vantara Corporation; Zaragoza; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in power solutions is seeking an Aftersales Engineer in Zaragoza. The role involves managing customer inquiries, providing technical support, and participating in improvement initiatives. Candidates should have a degree in Electrical or Electronic Engineering, strong communication skills, and a customer-oriented mindset. This position offers various benefits, including flexible working and professional development opportunities, aiming to enhance your overall well-being.

Servicios

Annual Incentive Plan

Flexible Working

Meal Allowance

Life Insurance

Medical Check-up

Psychological Assistance

Language Training

Coaching & Assessments

Formación

• Initial experience in industrial or technical environments.
• Basic knowledge of power transformers and electrical systems.
• Intermediate level of English (spoken and written).

Responsabilidades

• Manage technical and commercial aftersales inquiries.
• Analyze issues and propose effective solutions.
• Coordinate with internal teams to ensure timely responses.
• Prepare technical reports and documentation for customers.
• Participate in continuous improvement projects.
• Support the preparation of aftersales offers.
• Maintain clear communication with customers to ensure satisfaction.
• Contribute to process optimization initiatives.

Conocimientos

Customer orientation

Analytical skills

Strong communication skills

Educación

Degree in Electrical, Electronic, or similar Engineering

Descripción del empleo

Overview

Description

Join a dynamic and specialized aftersales team at our Zaragoza plant, a global leader in the manufacturing of power transformers.

As an Aftersales Engineer, you will be the technical and commercial point of contact for our customers, ensuring their satisfaction and loyalty. This role does not involve on-site repairs but focuses on expert advice and technical support, giving you a comprehensive view of our business.

To excel in this position, you will need strong technical knowledge, customer orientation, and analytical skills. You will learn by working closely with experienced professionals, contributing to continuous improvement projects and initiatives that drive operational excellence.

This is an opportunity to grow in an international environment, gain expertise in energy solutions, and develop key skills in aftersales management.

How you’ll make an impact

• Manage technical and commercial aftersales inquiries.
• Analyze issues and propose effective solutions.
• Coordinate with internal teams to ensure timely responses.
• Prepare technical reports and documentation for customers.
• Participate in continuous improvement projects.
• Support the preparation of aftersales offers.
• Maintain clear communication with customers to ensure satisfaction.
• Contribute to process optimization initiatives.

Your background

• Degree in Electrical, Electronic, or similar Engineering.
• Initial experience in industrial or technical environments.
• Basic knowledge of power transformers and electrical systems.
• Strong communication skills and customer focus.
• Ability to analyze problems and provide solutions.
• Intermediate level of English (spoken and written).

More about us

We offer a holistic range of benefits to support your financial, physical, and mental well-being, as well as your personal development. We want you to truly thrive with us – at work and beyond.

For this role, depending on grade and experience, you may access benefits such as: Annual Incentive Plan, Flexible Working, Meal Allowance, Life Insurance, Medical Check-up, Psychological Assistance, Language Training, Coaching & Assessments.

Accessibility and accommodations

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.