External Operations Quality Assurance Manager

Coty; Barcelona; Híbrido; EUR 45.000 - 75.000; Jornada completa

Descripción de la vacante

Coty is looking for an External Operations Quality Assurance Manager in Barcelona, responsible for ensuring third-party compliance with Coty's quality standards and cosmetic regulations. This role involves managing TPMs, driving continuous improvement, and leading quality initiatives across Europe. Ideal candidates will have extensive quality management experience and a relevant technical degree.

Servicios

Competitive salary based on experience

Meal allowance

Flexible work options (up to 50% remote)

Life and accident insurance

Medical services

Formación

• At least 3 years of supervisory experience in quality management.
• Over 10 years of knowledge in quality systems, GMP, QC.
• Experience in the cosmetic industry preferred.

Responsabilidades

• Ensure compliance with Coty quality requirements and cosmetic regulations.
• Deploy and reinforce quality procedures and strategies to TPMs.
• Lead global TPM qualification program, including onboarding new TPMs.

Conocimientos

Problem-Solving

Stakeholder Engagement

Project Management

Educación

Technical Bachelor’s Degree in Chemistry, Biology, Engineering

Herramientas

MS Office

SAP

Descripción del empleo

External Operations Quality Assurance Manager

At Coty, we are recruiting an External Operations Quality Assurance Manager to join our office in Barcelona. This role involves 20% travel across Europe.

Responsibilities

As our External Operations Quality Assurance Manager, you will be responsible for ensuring third-party manufacturer compliance with Coty quality requirements and cosmetic regulations. You will deliver goals aligned with our strategy, liaise actively with ExO leaders to understand and support business needs, and drive continuous improvement within the organization. Additionally, you will manage and coach direct reports to ensure process adherence and growth.

Your main focus:

• Deploy and reinforce quality procedures and strategies to TPMs, improving quality processes and standards.
• Ensure products manufactured at TPMs meet Coty specifications, quality protocols, and requirements.
• Assess the quality and GMP compliance of TPMs to meet Coty standards and business needs.
• Lead the global TPM qualification program, including onboarding new TPMs and sites.
• Prepare and adhere to audit plans, conduct audits, coach TPMs, and build capability.
• Monitor and improve TPM performance through KPIs, analyzing and reporting results, and driving continuous improvement.
• Ensure timely product releases and manage new initiatives, enforcing quality tools and requirements.
• Standardize processes across TPMs and within ExO, coordinating with R&D, Marketing, QA, TechPack, and other departments.
• Manage, report, and investigate product nonconformances and complaints, leading root cause analysis and corrective actions.
• Coordinate and develop the team, monitor workload and performance.
• Lead quality projects and maintain quality documentation.
• Manage change processes and communicate risks or deviations to management.
• Perform proactive gap analysis and trend identification, drafting strategies for quality improvement.

Team and Culture

Join a diverse team of quality specialists and inspectors, working closely with various departments. Our team values continuous learning, technical expertise, and a collaborative spirit.

Candidate Profile (Coty Fit)

We seek a professional experienced in process management, stakeholder engagement, and quality solutions. The ideal candidate has:

• A technical bachelor’s degree in Chemistry, Biology, Engineering, or related fields.
• At least 3 years of supervisory experience in quality management.
• Over 10 years of deep knowledge in quality systems, GMP, QC, and industrial processes.
• Experience as a GMP auditor and understanding of quality risks.
• Strong problem-solving skills, ability to identify root causes, and implement solutions.
• Effective people, program, and project management skills.
• High accountability, independent working style, and adaptability.
• Proficiency in MS Office and SAP.
• Experience in the cosmetic industry is preferred.
• Fluent in English, both written and spoken.

Benefits

• Competitive salary based on experience.
• Meal allowance, flexible work options (up to 50% remote).
• Life and accident insurance, medical and physiotherapy services.

Recruitment Process

1. Initial phone or online interview.
2. First online or in-person interview.
3. Second interview.
4. Offer with employment terms.

About Coty

Coty is a global leader in beauty, with brands across fragrance, cosmetics, skincare, and body care. We celebrate diversity and foster an inclusive culture. Join us in transforming the world of beauty!

Visit us at www.coty.com/your-career.