Export Customer Service Specialist — Hybrid in Barcelona

Concentric Recruitment; Madrid; Híbrido; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A specialized recruitment agency is seeking an Export Customer Service Representative in the hybrid workspace of Barcelona. This role focuses on managing international client orders through a structured export workflow while ensuring precision and operational continuity. Candidates should possess strong attention to detail and prior experience in customer service within regulated industries. The position values calmness under pressure and the ability to build solid relationships. This is a unique opportunity to thrive in a stable and evolving environment.

Servicios

Hybrid work after initial training

Long-term growth paths within the company

Influence in shaping processes

Formación

• Experience in industrial, technical, or regulated environments is essential.
• Ability to manage high volumes of international requests efficiently.
• Capacity to adapt to complex situations calmly under pressure.

Responsabilidades

• Manage a portfolio of international clients across industrial sectors.
• Own the full export workflow from order to documentation.
• Prevent errors, delays, and escalations during workflow.
• Maintain operational continuity during managerial travels.

Conocimientos

Solid experience in Export Customer Service

Attention to detail

Relationship-building skills

Proactive mindset

Strong communication in English

Fluent in Italian or German

Descripción del empleo

A specialized recruitment agency is seeking an Export Customer Service Representative in the hybrid workspace of Barcelona. This role focuses on managing international client orders through a structured export workflow while ensuring precision and operational continuity. Candidates should possess strong attention to detail and prior experience in customer service within regulated industries. The position values calmness under pressure and the ability to build solid relationships. This is a unique opportunity to thrive in a stable and evolving environment.