Enterprise Customer Success Manager — Security & ROI

CyberArk; Madrid; Presencial; EUR 40.000 - 70.000; Jornada completa

Descripción de la vacante

A leading cybersecurity firm is seeking an Enterprise Customer Success Manager in Madrid. This role focuses on building and maintaining strong relationships with customers, ensuring successful product implementation, and conducting business reviews. The ideal candidate has at least 3 years in a similar role and excellent communication skills. Knowledge of cloud technologies and enterprise security is essential. Join a diverse and inclusive team committed to innovation and customer satisfaction.

Formación

• 3 years in a Customer Success, Sales Engineer, Account Management or similar role.
• Ability to build relationships across organizations to deliver best results.
• Experience working with large enterprise customers, including executive level.

Responsabilidades

• Establish a trusted adviser relationship with your customers.
• Understand CyberArk products and their features to address customer security concerns.
• Conduct Quarterly business reviews to ensure successful outcomes.

Conocimientos

Customer Success

Excellent communication

Relationship building

Active Directory

Cloud technologies

Herramientas

Salesforce

Analytics

Descripción del empleo

A leading cybersecurity firm is seeking an Enterprise Customer Success Manager in Madrid. This role focuses on building and maintaining strong relationships with customers, ensuring successful product implementation, and conducting business reviews. The ideal candidate has at least 3 years in a similar role and excellent communication skills. Knowledge of cloud technologies and enterprise security is essential. Join a diverse and inclusive team committed to innovation and customer satisfaction.