Ecommerce Head of Operations [393]

Remotivate; España; A distancia; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

A growing supplements brand in Spain is seeking an experienced E-commerce Head of Operations to oversee diverse operations, streamline processes, and drive growth. The ideal candidate will have extensive experience in eCommerce management, particularly in dropshipping. This full-time remote role offers a pathway to senior leadership. Responsibilities include managing product lines, leading customer service, and optimizing supply chains for profitability.

Formación

• 5+ years of experience managing operations for eCommerce/DTC brands.
• Hands-on knowledge of Shopify and eCommerce supply chains.
• Operations experience in a dropshipping business is a must.

Responsabilidades

• Oversee operations for product categories such as supplements and devices.
• Launch multiple new dropshipping or product-line expansions weekly.
• Manage and scale customer service for high satisfaction.

Conocimientos

eCommerce operations management

Shopify knowledge

Remote team management

Financial acumen

KPI tracking

Problem-solving

Descripción del empleo

Meo Nutrition LLC is a fast-growing supplements brand focused on creating high-quality products for performance, wellness, and everyday health. As a science-backed company committed to premium quality, Meo Nutrition offers vitamins and wellness products that support heart health, metabolic health, digestion, sleep, and more.

The holding company manages multiple eCommerce ventures under their umbrella, such as Dermao LLC which owns Dermao.com in beauty and skincare devices, Nomobark.com in the pet care niche, and a fast-moving dropshipping business that consistently launches new products. In this role, you will primarily focus on scaling Meo Nutrition as their core business, optimizing supply chains, streamlining operations, and driving growth in the supplements space, while also providing oversight and structure for the other brands, including new product launches on Dermao.com and ongoing expansion in dropshipping.

About the Role:

We are hiring an experienced E-commerce Head of Operations to oversee operations across their product lines (supplements, devices, skincare), drive operational efficiency, manage key functions (fulfillment, customer service, media buying, product launches), and ensure profitability and customer satisfaction. This role is key for scaling the brand further.

This is a Full-Time remote role, with a growth path to higher leadership (COO or equivalent).

We are looking for an E-commerce Head of Operations, specifically with these requirements:

• 5+ years of experience managing operations for eCommerce/DTC brands (ideally $10M–$30M in revenue).
• Hands-on knowledge of Shopify and eCommerce supply chains.
• Operations experience in a drop-shopping business is a must.
• Background in consumer products (beauty, skincare, supplements, or similar) is a strong plus.
• Track record of managing P&L, budgets, and financial reporting.
• Experience hiring and managing remote teams (customer service, media buyers, VAs).
• Strong organizational and process-building skills; able to design efficient systems.
• Financial acumen: comfortable cutting costs, negotiating with suppliers, and driving profitability.
• Skilled in KPI tracking, data dashboards, and performance reporting.
• Understanding of fulfillment, 3PLs, inventory management, and supply chain optimization.
• Strong communication and leadership skills for remote teams.
• Proactive and resourceful problem-solver; highly accountable with an ownership mentality.
• Detail-oriented while still thinking strategically. Calm under pressure; thrives in a fast-paced environment.

Your responsibility will include (but not limited to):

• Oversee operations for product categories such as supplements, IPL devices, light therapy masks, microcurrent devices, serums.
• Launch multiple (10 a week) new dropshipping or product-line expansions weekly (or as per company strategy).
• Manage and scale customer service to ensure fast response times and high CSAT (e.g. 4.5+).
• Recruit, onboard, and manage media buyers/advertisers and virtual assistants.
• Full P&L ownership: monitor costs (manufacturing, fulfillment, shipping), manage budgets, ensure profitability.
• Oversee supply chain: reduce costs, find new manufacturers/3PLs, ensure quality, avoid stockouts.
• Weekly reporting of KPIs and progress: units sold, return/defect rates, profit margins, ad spend ROI, customer feedback metrics etc.
• 10% of net new revenue over baseline with significant upside if brand scales.
• Path to COO / senior operational leadership role as the company expands.
• Weekly coaching with industry experts (operations, marketing, eCommerce).
• High impact / ownership over what you do and how things operate.

This Position Is Perfect For You If…

You’re a fast learner. You won’t be expected to know every detail about our brands or systems on day one, but you’ll need to be motivated, adaptable, and quick to learn. You thrive on figuring things out and improving processes as you go.

You can juggle multiple brands, product launches, and teams without losing focus. You’re structured, detail-oriented, and know how to prioritize what truly moves the needle in a fast-paced eCommerce environment.

You’re passionate about operations. You enjoy building systems, creating structure, and making things run smoothly. You lead by example, take ownership, and create accountability across your teams. Rather than just delegating, you roll up your sleeves and get things done.

Our hiring process is made up of four parts, so please be aware that you will need to dedicate time for a questionnaire, a video, and two 1-on-1 interviews.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain, Finance, and General Business

Consumer Services, Retail, and Retail Health and Personal Care Products