Customer Support Spanish-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global customer support company is looking for a Customer Support Expert to join their international team. This remote role requires fluent Spanish and good English skills. Responsibilities include communicating with customers through various channels, managing cases, and ensuring high satisfaction levels. The company offers relocation support, competitive salary, health care, and training opportunities. Embrace a vibrant workplace culture and kickstart your career under the Aegean sun.

Servicios

Relocation support

Competitive salary package

Health care

Sunday & public holiday pay

Training & career development

Free online Greek lessons

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Conocimientos

Fluent Spanish (both written and spoken)

Good English skills (min. B2 level)

Excellent communication skills

Problem-solving abilities

Basic computer skills

Tech confidence

Team spirit

Adaptability

Proactive mindset

Descripción del empleo

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Spanish (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!