Customer Support Representative with Dutch (Budapest)

Wibit Consulting & Services (WibitCS); España; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading Outsourcing/BPO company is hiring for a customer service role in Budapest. The position requires fluency in Dutch and good English, along with strong customer service skills. The role involves responding to inquiries and guiding customers with product knowledge. Attractive salary with bonuses and a supportive work environment are offered.

Servicios

Attractive salary with bonuses

Fully paid training

Meal allowance

Employee discounts

Formación

• Fluency in Dutch and good English is essential.
• Must have a high school diploma or equivalent.
• Excellent customer service skills are required.

Responsabilidades

• Respond promptly and professionally to customer inquiries.
• Develop in-depth knowledge of company products and services.
• Guide customers using product resources and manuals.

Conocimientos

Fluent in Dutch (C1 level)

Good English (min. B2)

Excellent customer service skills

Motivated and self-organized

Educación

High school diploma or equivalent

Descripción del empleo

Join a leading Outsourcing/BPO company and become the voice of a globally recognized e-commerce platform! Help customers across Europe in a dynamic, international environment.

Location: Budapest, Hungary (On-site)
Employment Type: Full-time
Remuneration: Base Salary + Performance Bonuses (after the 3rd month)

Your Key Responsibilities:

• Respond promptly and professionally to customer inquiries
• Develop in-depth knowledge of company products and services
• Handle customer correspondence with care and accuracy
• Keep administrative records up to date
• Guide customers using product resources and manuals
• Communicate clearly in Dutch and English across different markets

What We’re Looking For:

• Fluent in Dutch (C1 level) & good English (min. B2)
• High school diploma or equivalent
• Excellent customer service & relationship-building skills
• Motivated, self-organized, and enthusiastic personality
• Thrive in a fast-paced environment
• Good reasoning and numerical abilities

What’s in It for You:

• Attractive salary with bonuses
• Fully paid training
• Meal allowance
• Employee discounts & perks
• Wellbeing & assistance program
• Internal career development
• Fixed schedule: Mon–Fri, 8:30 AM – 5:00 PM

Ready to build your career in Budapest while helping customers every day? Apply now and become part of a positive, multicultural team!