Customer Service Representative – Finnish Speaking

Sway Sourcing; Fuengirola; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment partner is seeking a Finnish-speaking Customer Service Representative to join their team on the Costa del Sol. This ongoing position involves engaging with customers and providing tailored support in a collaborative environment. Ideal candidates will have experience in customer-facing roles and be fluent in Finnish and English.

Formación

• Fluent in Finnish and comfortable in English.
• Experience in customer-facing roles, preferably in dynamic settings.
• Ability to manage workflow and thrive in a collaborative environment.

Responsabilidades

• Engage with customers via email, phone, and chat.
• Listen carefully to customer needs and offer tailored support.
• Track performance and use insights for continuous improvement.

Conocimientos

Fluency in Finnish

Customer support experience

Digital tools navigation

Organizational skills

Initiative

Descripción del empleo

We are looking for a Finnish-speaking Customer Service Representative based on the Costa del Sol who is driven by working with customer support. Are you ready to take the next step in your career? Then this position might be for you!

Job Assignments

1. You will be part of a collaborative and energetic team that supports each other, shares knowledge, and keeps the energy up.
2. You engage with customers via email, phone, and chat – making sure they feel heard, supported, and valued.
3. You listen carefully to each customer, uncover what truly matters to them, and offer tailored support that feels both relevant and reliable.
4. You work with clear goals in mind, track your performance, and use insights to grow and improve continuously.

Requirements

1. You’re fluent in Finnish and comfortable communicating in English, both spoken and written.
2. You’re confident navigating digital tools and have experience using customer support or CRM platforms.
3. You enjoy taking initiative, managing your own workflow, and staying organized – but you also thrive in a team where collaboration is key.
4. You have a few years of experience in customer-facing roles – whether that’s in sales, support, or retention, preferably in a dynamic setting.
5. You have the ability to turn everyday conversations into genuine connections, making others feel understood, and communicating with clarity and ease.

Do you recognize yourself in the description above? Don’t hesitate to send in your application today!

Start Date & Application

Start Date : ASAP

Employment : Ongoing position with an initial one-month trial period

Contact Person

[phone]

Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company – quickly and efficiently. Our main focus areas are Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility needed to deliver tailored recruitment solutions across all industries.

Although we are a relatively new player, we’ve already gained the trust of many of Sweden’s largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us a natural partner for companies looking to stay ahead in their recruitment efforts.