Customer Service Agent

PhoneWatch; Fuengirola; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A customer service company in Fuengirola is seeking a Customer Service Agent for a temporary 6-month contract, with the potential for extension to a permanent role. The ideal candidate will be responsible for providing top-notch service to customers via phone, email, and chat. The company offers a competitive salary plus bonus, along with a comprehensive training program and numerous benefits, including free meals and sports activities. Join a dynamic team and apply today!

Servicios

Competitive salary

Bonus

Free meals, fruits, and coffee

Comprehensive training program

Great benefits package

Inclusive environment

Team buildings and sports activities

Formación

• Fluent English speaker with prior customer support experience.
• Strong communication skills and proficiency with computers.

Responsabilidades

• First point of contact for clients.
• Booking maintenance slots and proposing billing solutions.
• Collaborating with various departments in a fast-paced environment.

Conocimientos

Fluent English

Customer support experience

Good communication skills

Computer skills

Descripción del empleo

Customer Service Agent – Join our award-winning team in Fuengirola, Spain! We're looking for enthusiastic individuals for a temporary 6‑month contract, with the possibility of extension. If you enjoy customer relations and want to work in a rewarding, customer‑focused environment, this is the perfect opportunity for you.

As part of our team, you’ll be responsible for taking care of our Ireland‑based customers through phone, email, and chat. Our focus is understanding their needs and offering a best‑in‑class customer service.

What's on Offer?

• Competitive salary + bonus!
• 6‑month fixed‑term contract with possibility of extending to permanent
• Full‑time position with shifts from 10:00 to 18:00 Monday to Friday
• Comprehensive training program to help you settle in
• Free meals, fruits, and coffee at the office
• Great benefits package, inclusive environment, team buildings, and sports activities
• And many more!

Responsibilities Of The Role

• Being the first point of contact for clients
• Booking maintenance slots
• Proposing billing solutions
• Collaborating with various departments in a fast‑paced, changing environment.

We’re looking for fluent English speakers with customer support experience. Good communication and computer skills are also important.

To get a glimpse of our work environment, check out our Instagram account @sectoralarmcs.

We’re excited to get to know you! Send us your application today.