Customer Service Advisor (German – Austria Market) & English – Premium Automotive Brand – Remot[...]

Foundever; Madrid; A distancia; EUR 20.000 - 23.000; Jornada completa

Descripción de la vacante

A leading customer service company is seeking a Customer Service Advisor to represent a prestigious automotive brand. The ideal candidate will speak German (Austria) at a native level and have strong English skills. Responsibilities include assisting customers via phone and email while ensuring high service standards. This is a permanent position with a salary of €20,000 gross annually and 100% remote work options.

Servicios

Well-being programs

Innovative training plan

Flexible work-life balance

Formación

• Proficient in both spoken and written German (Austria) and English.
• Previous experience in customer support is a plus.
• Ability to handle customer inquiries effectively.

Responsabilidades

• Assist customers by phone and email.
• Ensure excellent service aligned with the brand’s premium standards.
• Handle inquiries related to products, services, and after-sales support.

Conocimientos

Native / Bilingual German (Austria)

Advanced English (minimum B2)

Strong communication skills

Customer service skills

Descripción del empleo

Are you passionate about providing exceptional customer service? Do you speak German (Austria) at a native or bilingual level and have strong English skills? Join our team and represent one of the world’s leading premium automotive brands!

Overview

Join our team and represent one of the world’s leading premium automotive brands in the Austrian market.

Responsibilities

• As a Customer Service Advisor, you will: Assist customers by phone and email, ensuring excellent service aligned with the brand’s premium standards.
• Communicate efficiently in German (Austria) and English, both spoken and written.
• Handle inquiries related to products, services, and after-sales support.

What We’re Looking For

• Native / Bilingual German (Austria) speaker.
• Advanced English level (minimum B2).
• Strong communication and customer service skills.
• Previous experience in customer support is a plus.

Contract & Compensation

• Type of contract: Permanent (2-month probation period).
• Schedule: Monday to Friday, full-time (39 hours / week).
• Service hours: Between 08:00 and 20:00 (rotating shifts).
• Salary: €20,000 gross / year, paid in 12 monthly installments.

Training

• Start date: 29/09/2025
• End date: 10/10/2025
• Duration: 3 weeks, Monday to Friday from 09:00 to 18:00.
• Location: Remote, paid training (language bonus not included during training).

Workplace Details

• Work mode: 100% remote

Join us and be the voice of a prestigious automotive brand in the Austrian market. Apply now and start your journey on 29/09/2025!

If you're ambitious and enjoy engaging with customers, this role is perfect for you!

We are committed to supporting your growth and development, whether it’s through training, balancing family life, continuing studies, or pursuing other professional activities.

You set the limits!

Innovative Training Plan: Continue to develop your skills and knowledge.

Well-Being Programs:

• Move Well: Access workout routines and tips to stay active.
• Eat Well: Nutritional guidance, recipes, and articles to enjoy a healthy lifestyle.
• Live Well: Tools for stress reduction, mindfulness, and mental health support.
• Do Well: Participate in charitable and wellness activities that make a difference.

Create your best moments.

Join the #FoundeverLife!