Customer Master Data Delivery Manager

Red - The Global SAP Solutions Provider; España; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global technology firm based in Spain is seeking a Customer Master Data Delivery Manager to oversee the end-to-end delivery and governance of Customer Master Data solutions. The role involves leading Agile delivery efforts, aligning with stakeholders across IT and data governance, and ensuring compliance with data quality standards. Candidates should possess strong expertise in Customer Master Data and MDM platforms, having a proven track record in delivering complex programs across multiple countries.

Formación

• Strong expertise in Customer Master Data (HCO/HCP) and MDM.
• Hands-on experience with MDM platforms.
• Proven experience delivering complex, multi-country programs.

Responsabilidades

• Own and track end-to-end delivery, including risks and dependencies.
• Lead Agile delivery and backlog prioritization.
• Coordinate requirements and support teams.

Conocimientos

Customer Master Data expertise

MDM platforms experience

Agile/SAFe delivery knowledge

Stakeholder management

Herramientas

Informatica IDMC/C360

SAP

CRM systems

Descripción del empleo

Customer Master Data Delivery Manager

Role Summary

The Customer Master Data Delivery Manager is responsible for the end-to-end delivery, governance, and adoption of the Customer Master Data solution. The role ensures alignment between business, IT, and data governance teams, translating strategic priorities into an executable roadmap and delivering scalable, high-quality customer data capabilities across countries and systems.

Key Responsibilities

• Own and track end-to-end delivery, including scope, plan, risks, issues, and dependencies
• Lead Agile delivery, backlog prioritization, sprint orchestration, and L3 ticket management
• Coordinate requirements, development, testing, cutover, hypercare, and KT to support teams
• Drive stakeholder alignment across business, IT governance, GBS, and country teams
• Ensure compliance with data governance, data quality, and operating standards
• Manage upstream/downstream integrations and dependencies
• Support change management, communication, documentation, and training

Required Skills & Experience

• Strong expertise in Customer Master Data (HCO/HCP), MDM, Customer 360, and Golden Record concepts
• Hands-on experience with MDM platforms (eg, Informatica IDMC/C360 or equivalent)
• Proven experience delivering complex, multi-country programs
• Strong knowledge of Agile/SAFe delivery models
• Experience with data governance, data quality, and compliance
• Strong stakeholder management, communication, and coordination skills
• Experience with SAP, CRM systems, and enterprise integrations